Service Desk Analyst
- Hiring Organisation
- Nigel Wright Group
- Location
- County Durham, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £25,000 per annum
Role The Service Analyst acts as the front line of IT support, providing high-quality technical assistance and customer service across the organisation. The role is responsible for logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed … through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 where most days will be onsite near Darlington. Essential for the role Experience working in an IT service desk, desktop support, or technical support role ...