2 of 2 Contract Customer Requirements Jobs in East London

will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for … four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service Consultant/Architect on complex customer opportunities and programmes. Background in Telecommunications, IT or Customer/Support Services. Communication skills - the ability to write and present low to medium subject matters in a clear … and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service support to commercial discussions. Responsible for providing costs for Finance approval. More ❯

I.e., negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Excellent communication skills is a must and should be willing to stretch to fulfill any complex customer requirements. Must be proactive in guiding and helping the customer in their decision-making process LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating More ❯