1 of 1 Contract Customer Requirements Jobs in East London

you will play a key role in delivering high-quality technical support and service coordination for customers across the EU. This position combines technical IT support, project coordination, and customer service to ensure seamless post-sale experiences in the telecommunications industry. Key Responsibilities: Project and Maintenance Support: Assist in planning, organizing, and tracking IT maintenance and telecom service projects … support status, proactively identify issues, and escalate to senior team members as needed. Prepare meeting materials, agendas, and detailed minutes to facilitate effective collaboration. IT and Technical Support: Provide customer-facing and remote IT support, including helpdesk duties, troubleshooting telecom systems, and resolving network or equipment issues. Assist in installing, configuring, and maintaining computers, software, and telecom equipment. Train … customers and internal users on new IT systems or updates to ensure smooth adoption. Customer and Stakeholder Engagement: Respond promptly to customer inquiries via phone, email, or in-person, providing clear and accurate resolutions to technical and service-related queries. Build strong relationships with customers, team members, and external stakeholders to support service delivery. Coordinate meetings and follow More ❯