IT Support Engineer / Team Leader (50/50 Split Role) East London
- Hiring Organisation
- Global Technology Solutions Ltd
- Location
- East London, London, United Kingdom
- Employment Type
- Contract
team. Key Responsibilities IT Support Engineer (50%) Provide 2nd line support for hardware and software issues Troubleshoot and support: Operating Systems : Windows 11 and macOS Applications : Microsoft 365 (O365), GlobalProtect VPN Diagnose and resolve hardware issues on: Windows laptops Mac laptops iPhones Troubleshoot Wi-Fi, network connectivity … service issues to: London Team Leader Service Delivery Manager Skills & Experience Required Experience in IT support (1st2nd line environment) Strong knowledge of Windows 11, macOS, and Microsoft 365 Familiarity with VPN tools (e.g., GlobalProtect) Experience with ticketing systems (ServiceNow preferred) Solid understanding of network troubleshooting (Wi-Fi, connectivity issues ...