L1/L2 Support Engineer (Deskside Support)
- Hiring Organisation
- Global Technology Solutions Ltd
- Location
- East London, London, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £145 per day
resolve hardware issues affecting Windows laptops, MacBooks, desktops, peripherals, and mobile devices. Support Apple iPhones and related mobile device issues. Troubleshoot Windows 11 and macOS operating system issues. Support and resolve incidents relating to Microsoft 365 applications and services. Troubleshoot GlobalProtect VPN connectivity issues. Investigate and resolve … Technical Skills & Experience Essential Experience in a Deskside Support, Tech Bar, Desktop Support, or IT Support Engineer role. Strong troubleshooting experience across: Windows 11 macOS Microsoft 365 (O365) GlobalProtect VPN Experience supporting: Windows laptops and desktops Apple MacBooks iPhones and mobile devices Printers and peripherals Understanding of networking fundamentals ...