Enterprise Service Manager - ServiceNow Business Analyst - 100k
- Hiring Organisation
- Hybrid Global Solutions Limited
- Location
- East London, London, United Kingdom
- Employment Type
- Contract
Scope and deliver ServiceNow capabilities that support HR service delivery, including self-service catalogue items, case management workflows and knowledge management. Support HR in gathering requirements, managing UAT, and ensuring that what is built reflects how HR wants to operate, not just what the platform can do. … model. Workflow & Business Analysis: Demonstrated ability to map and redesign business processes and translate them into ServiceNow workflow applications. Comfortable leading requirements gathering, writing user stories and supporting UAT through to sign-off. Evidence of having moved teams away from manual, email-based ways of working toward ...