1 of 1 Contract Service Delivery Jobs in East London

Engineer on a contract basis. Hybrid working - London based. Role * The First/Second Line Engineer will provide technical support to end-users, ensuring timely resolution of incidents and service requests.* Diagnose and troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices.* Escalate complex issues to Third line support or vendors when necessary, maintaining clear communication … Directory.* Support Office 365 applications, email configurations, and basic network connectivity.* Maintain accurate documentation of incidents, requests, and system configurations.* Contribute to continuous improvement initiatives, identifying opportunities to enhance service delivery. Profile * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment.* Strong knowledge of Windows 10/ More ❯