Role: IT SupportEngineer Rate: £18/hr (Inside IR35) Location: East London College-based Requirements: 35 hrs/week | Enhanced DBS required We're seeking an IT SupportEngineer to provide technical support across the College, covering both staff and students. You'll be working across PCs, Macs, Office 365, telephony and network systems … ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and Wi-Fi.* Log, manage, and resolve incidents, escalating when necessary.* Support and administer Office 365 and college printing systems.* Troubleshoot hardware and software issues, ensuring timely resolution.* Assist with software deployment and management (SCCM … Jamf Pro).* Cover the IT Service Desk and provide project support when required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in Windows 10, Office 365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customer service skills, with the ability to supportMore ❯
About the Role: Our client is looking for an L3 GWS/GCP SupportEngineer to play a crucial role in delivering mission- and business-critical application services to our internal customers. Reporting to the Managed Services team , you will ensure exceptional technical support with a strong focus on customer satisfaction, service quality, and efficiency. This position … is integral to our Production Support department , requiring a versatile skill set to support various applications within our clients Commerce Engineering products portfolio. We seek candidates who are deeply passionate about technology, dedicated to delivering outstanding customer service, and thrive in dynamic, high-paced environments. About You: Customer interaction skills Excellent written and verbal communication skills Managing support work independently with occasional support from additional AMs. Strong technical skills and exceptional organizational skills A collaborative utility player mentality (low ego) Creative problem-solving abilities A proactive sense of curiosity Flexibility to be an on-call support person, and flexibility to stretch during holiday season. Responsibilities: Provide technical support and administration with a focus on More ❯
Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance and seamless system operations. Key Responsibilities Revenue Recognition & Compliance Support ASC 606/IFRS 15 revenue recognition principles in … Deferrals, Revenue Allocations, and Adjustments Ensure revenue compliance through Multi-Currency and Multi-GAAP Reporting Assist with Deferred Revenue and Unbilled Revenue Accruals processing Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Receivables & Invoicing Support Troubleshoot Customer Invoicing, Credit Memos, and Adjustments Support AutoInvoice for importing transactions from external systems Resolve issues with Receipts Processing (Manual & Automatic), Lockbox, and Payment Matching Maintain Collections, Aging Reports, and Dunning Processes Ensure accurate Tax Calculation on AR Transactions, including integration with Vertex or Oracle Tax Intercompany Process Support Maintain Intercompany Revenue Recognition and Transfer Pricing More ❯
