3 of 3 Contract Change Management Jobs in the East Midlands

Cleared The successful candidate will join an existing delivery team supporting a single customer, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. However we expect this role will be primarily focused on project delivery. Technical … Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Adhere ...

primarily focused on project delivery to support an existing delivery team supporting a single customer, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. 3-Month rolling contract Active DV Clearance Required Based on site full … Directory and Entra ID, VMware/Hyper-V Currently holds DV clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self-driven and resourceful ...

improvement and infrastructure refresh projects. Installing, configuring, and maintaining routers, switches, firewalls, wireless networks, and SD-WAN solutions. Managing network changes through ITIL-aligned change management processes. Producing and maintaining technical documentation. Supporting manufacturing and operational technology environments. Working with ServiceNow, Jira and other project management tools. ...