3 of 3 DemandTrendContract Management Information System Jobs in the East Midlands

Job summary We are seeking a skilled and motivated Service Management Practitioner to join the Systems, Applications, and Reporting team within the Business Intelligence function, Data & Systems. This role calls for someone with a passion for delivering exceptional service and a commitment to excellence. You'll be part of a dynamic team working to drive impactful outcomes and … and Service Desk, 2nd/3rd Line Teams and the wider business. About us Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care organisations to design, develop and deliver better care for … Major Incident Management skills Excellent customer service, interpersonal, and conflict resolution skills Knowledge of information systems and experience operating one or more information system Desirable Agile Foundation qualification or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it More ❯

in the financial services technology sector, is currently seeking a Systems Architect to join their team on a contract basis. This role is critical in designing and implementing robust system architectures that support business objectives, particularly in payments and issuing domains, and drive technological advancement across the organisation. Key Responsibilities: Design scalable and efficient system architectures that meet … with a focus on payment processing and card issuing systems Develop comprehensive architectural plans and high-quality documentation Oversee integration of software and hardware components across secure environments Ensure system security and compliance with financial services industry standards and regulations Provide technical leadership and architectural guidance to cross-functional development teams Conduct regular system performance assessments and drive … financial technology space Job Requirements: Proven experience in systems architecture within the financial services sector Strong background in payments and/or issuing platforms is essential Deep understanding of system design principles and architectural methodologies Experience in developing architectural documentation and roadmaps Knowledge of software/hardware integration and enterprise systems Familiarity with security protocols, compliance standards, and risk More ❯

for providing 1st line ICT support for the Group. Acting as a point of escalation for the Associate Service Desk Analysts. You will need to have experience of Information Technology Infrastructure Library (ITIL) service principles and processes with experience in Service Delivery, in particular the areas of incident and request management. You should have good interpersonal skills and … ensuring tickets are logged in a consistent manner which meets the standard minimum data set. Contribute to ensuring that you deliver to agreed SLAs. Providing technical advice and information to the Associate Service Desk Analysts. To contribute to producing and maintaining operational procedures. Ensure that calls logged to the Service Desk are answered promptly, accurately and in line … with end users, other departments, and third parties. Ensuring that all methods of customer contact are monitored and responded to telephone calls, e-mails, self-service tickets etc. Management and Leadership Contribute to the implementation of the Group Digital Strategy, in line with Group, National priorities and initiatives, and leading digital techniques. Deputise for the Service Desk Analyst More ❯