5 of 5 Contract Customer Service Jobs in East Sussex

Service Desk Analyst 6-Month Contract 100% on-site in East Sussex Start ASAP Your new company Join a respected organisation within the healthcare sector, committed to delivering high-quality IT support services that underpin essential NHS operations. You'll be part of a collaborative team that values professionalism, confidentiality, and service excellence. Your new role As an … IT Support Technician, you'll be the first point of contact for technical issues, providing responsive and effective support across a range of systems. You'll manage incidents and service requests using ITSM tools, support users with Microsoft Windows and Office 365, and carry out tasks in Active Directory such as password resets and account unlocks. Your role will … in this role, you'll bring:Education & Certifications NVQ Level 3 in IT or equivalent experience GCSEs including English and Maths ITIL Foundation certification Experience Proven background in a service desk or IT support environment Hands-on experience with ITSM tools Proficiency in supporting Microsoft Windows and Office 365 Familiarity with Active Directory functions Skills & Attributes Excellent communication and More ❯

on-site or remotely. You ll be responsible for providing high quality 2nd line support, managing escalations, and ensuring our IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you ll help shape a consistent, reliable, and supportive IT experience across all BIMM campuses. This role covers the South East region (Brighton, London, and … IT support activities through our Helpdesk platform, keeping knowledge bases and systems up to date. Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards. Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes. Support projects and assist with on-campus responsibilities such as hardware … handovers, asset management, and IT operations. What You ll Bring: A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally. Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations. Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of More ❯

on-site or remotely. You’ll be responsible for providing high quality 2nd line support, managing escalations, and ensuring our IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you’ll help shape a consistent, reliable, and supportive IT experience across all BIMM campuses. This role covers the South East region (Brighton, London, and … IT support activities through our Helpdesk platform, keeping knowledge bases and systems up to date. Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards. Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes. Support projects and assist with on-campus responsibilities such as hardware … handovers, asset management, and IT operations. What You’ll Bring: A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally. Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations. Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of More ❯

on-site or remotely. You’ll be responsible for providing high quality 2nd line support, managing escalations, and ensuring their IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you’ll help shape a consistent, reliable, and supportive IT experience across all their campuses. This role covers the South East region (Brighton, London, and … activities through our client’s Helpdesk platform, keeping knowledge bases and systems up to date. Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards. Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes. Support projects and assist with on-campus responsibilities such as hardware … handovers, asset management, and IT operations. What You’ll Bring: A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally. Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations. Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of More ❯

on-site or remotely. You'll be responsible for providing high quality 2nd line support, managing escalations, and ensuring their IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you'll help shape a consistent, reliable, and supportive IT experience across all their campuses. This role covers the South East region (Brighton, London, and … activities through our client's Helpdesk platform, keeping knowledge bases and systems up to date. Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards. Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes. Support projects and assist with on-campus responsibilities such as hardware … handovers, asset management, and IT operations. What You'll Bring: A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally. Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations. Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of More ❯