escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build rapport quickly. Good organisationalskills and a flexible approach to working. Ability to work collaboratively as part of a team. Basic technical … knowledge of IT systems, devices, and applications. A commitment to providing excellent customer service. Desirable skills: Prior experience in IT support, knowledge of Windows/Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box. More ❯
steering groups, taking accurate minutes and following up on actions. Collate data to support progress reporting at project and programme level. Maintain project documentation repositories and ensure compliance with organisational frameworks and templates. Support the preparation of gateway documentation, such as business cases and benefit realisation reports. Manage communications with stakeholders, providing regular progress updates and highlighting key issues. … Promote innovation, sustainability, and best practice within project delivery. Skills & Experience Experience providing administrative or coordination support within a project or programme environment . Excellent organisational and communication skills, with strong attention to detail. Confident using Microsoft Office and project tracking tools. Ability to manage competing priorities and meet deadlines. Knowledge of project governance frameworks or PRINCE2 More ❯
steering groups, taking accurate minutes and following up on actions. Collate data to support progress reporting at project and programme level. Maintain project documentation repositories and ensure compliance with organisational frameworks and templates. Support the preparation of gateway documentation, such as business cases and benefit realisation reports. Manage communications with stakeholders, providing regular progress updates and highlighting key issues. … Promote innovation, sustainability, and best practice within project delivery. Skills & Experience Experience providing administrative or coordination support within a project or programme environment . Excellent organisational and communication skills, with strong attention to detail. Confident using Microsoft Office and project tracking tools. Ability to manage competing priorities and meet deadlines. Knowledge of project governance frameworks or PRINCE2 More ❯