4 of 4 Contract Customer Experience Jobs in the East of England

Customer Service Advisor - (Spanish Lithuanian) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite No experience required, full training provided Spanish language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on … solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek … opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear More ❯

Customer Service Advisor - (Spanish speaking) – IT Consultancy – £19 per hour Inside IR35 – Fully Onsite No experience required, full training provided Spanish language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on … solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek … opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear More ❯

Inside IR35) Duration: 6 months Job Summary: Join Tata Consultancy Services (TCS) as a Front End Developer (Mobile Apps) and play a key role in delivering innovative and impactful customer-facing mobile solutions for some of the most prominent brands in the UK and Europe. At TCS, you'll be part of a purpose-led transformation company, working on … processes. Participate in UI/UX design discussions and maintain graphic standards and branding. Work in an agile DevSecOps environment , utilizing modern frameworks and open-source libraries to enhance customer experience. Skills, Experience, and Abilities Required: Essential: Proven experience as a Mobile Front End Developer . 6+ years of experience with React Native, HTML, CSS, and … JavaScript. Strong UX/UI skills. Significant experience with CI/CD and DevSecOps platforms . Experience in Cloud Technologies and Platforms (e.g., Azure). Skilled in secure software design and software security best practices. Exposure to a wide variety of IT environments, platforms, and applications. Excellent analytical, problem-solving, and customer-facing skills . IT qualification More ❯

contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: We are looking for a Content Engineer (or Content Architect) to design the … clear technical documentation to guide CMS selection and implementation teams. What we want from you: Strong background in content architecture and both domain and content modelling at enterprise scale. Experience with taxonomy, metadata, and semantic structuring. Familiarity with headless and decoupled CMS and experience platforms (AEM, Sitecore, Contentful, Optimizely, Drupal). Ability to translate content models into functional More ❯