15 of 15 Contract Customer Service Jobs in the East of England

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This … issues Guiding users through solutions via phone and email Escalating technical issues where required Maintaining accurate documentation and support notes Supporting continuous improvement across service processes Delivering excellent customer service and building strong client relationships Who We're Looking For: Fluent in English and Romanian (written ...

join their team on a 6-month temporary contract. This is an excellent opportunity for experienced administrators with strong attention to detail, excellent customer service skills, and confidence working with multiple IT systems. Due to the nature of the role, you will be required to work on-site … enquiries via email, telephone, and face-to-face. Key Responsibilities Review existing Council Tax Support applications in line with the relevant scheme. Update customer records using the Civica Open Revenues system. Use the DWP Searchlight system in accordance with Local Authority guidelines. Ensure customer income and household information ...

issues, responding to IT-related queries, supporting users with "how-to" requests, and managing the loan and return of IT peripherals and equipment. This customer-facing role is critical to delivering an exceptional user experience, combining strong technical expertise with excellent communication and customer service skills … Monday to Friday) Key Responsibilities Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Provide technical leadership in own specific area of expertise. Document and report on work completed to ensure compliance with company and customer procedures. Contribute ...

Support Engineer – 6-month contract – Dereham My customer is looking for an experienced IT Support Engineer that will be responsible for diagnosing and resolving technical issues across a Microsoft environment, supporting users up to 2nd Line level, and taking ownership of the complete Joiners, Leavers and Movers (JLM) process. … Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent customer ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service ...

Friday. Time: 9:00 AM - 5:30 PM Job purpose: The IT Support Analyst (L2) provides advanced on-site technology support to colleagues across customer office and contact centre environments. Acting as a senior "L2" resource, the role serves as the primary escalation point for complex user issues, technology … incidents, workplace technology services, and operational support activities. The position combines hands-on technical expertise with service leadership, mentoring, and continuous improvement responsibilities to enhance colleague experience and ensure stable IT service delivery. Key Responsibilities End User Support - L2 Level Provide advanced walk-up, Tech Bar, floor-walking ...

week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across … with third-party providers for specialist support when required. Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical ...

support tablet devices through Microsoft Intune, including device enrolment, configuration, compliance monitoring, and policy deployment. * Perform Level 1 operational support for tablet-related incidents, service requests, and access requests. * Ensure all tablet devices are configured according to organisational standards and security requirements. * Support device life cycle activities including provisioning … functionality, user authentication, network connectivity, application access, and compliance status. * Conduct quality assurance checks and maintain deployment records using approved checklists. * Ensure devices meet service and operational standards before user handover. 4. End-User Support & Guidance * Provide first-line support for tablet-related incidents and user queries. * Assist users ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area FTC 6 months to begin with. FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - 30,000 + Benefits 6 Months FTC - to start, with … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

Role Accountabilities: To undertake a review of current applications in our Council Tax Support caseload in accordance with the appropriate scheme. To update the customer accounts using the Civica system, to incorporate any changes identified. To use the DWP Searchlight system in accordance with the guidelines issued … Local Authority Support Team and the Benefits Manager. Ensure customer income and household details are updated in accordance with the review. To ensure the reviews focus on higher-risk, higher-value, and older cases. To manage customer enquiries by email, telephone and face to face. The Experience ...

provider as an IT Configuration & Repair Technician! Job Overview: We are seeking a motivated and detail-oriented Technical Operative 2 to join the Maintenance Service Centre in Hatfield. The role involves supporting the full lifecycle of IT equipment, including testing, configuration, diagnostics, repairs, asset management, and customer deployments. … successful candidate will work in a fast-paced environment while maintaining high standards of quality, accuracy, and customer service. Location: Hatfield AL10 9TW Contract Length: 27 Jul 2026 - 27 Jan 2027 Rate: An hourly rate, in-scope IR35, of £15.99 (PAYE) OR £20.75 per hour (via a Hays Approved ...

provider as an IT Configuration & Repair Technician! Job Overview: We are seeking a motivated and detail-oriented Technical Operative 2 to join the Maintenance Service Centre in Hatfield. The role involves supporting the full lifecycle of IT equipment, including testing, configuration, diagnostics, repairs, asset management, and customer deployments. … successful candidate will work in a fast-paced environment while maintaining high standards of quality, accuracy, and customer service. Location: Hatfield AL10 9TW Contract Length: 27 Jul 2026 - 27 Jan 2027 Rate: An hourly rate, in-scope IR35, of £15.99 (PAYE) OR £20.75 per hour (via a Hays Approved ...

Checkout) Field Engineers to install client locations. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and a proactive approach to customer service. The role is Night work with some day Go Live shifts based on a rate card, Travel, Hotels and Miles are paid. … systems including tills, receipt printers, barcode scanners, card readers, and Back Office systems. Perform site surveys and pre-installation assessments. Maintenance & Troubleshooting: Respond to service calls and diagnose hardware/software faults. Repair or replace faulty components and ensure minimal downtime. Provide on-site support and ensure systems ...

scale operating system patching Planning and undertaking deployment of changes Documenting and raising change requests Occasional overnight working to minimise risk of change to service Pro-active operational support to ensure service availability, monitoring and potentially fixing any in-life operational issues. Capacity management Deep dives and analysis … scope of existing automated patching Urgent vulnerability out of hours patching You'll have the following responsibilities We work as a team to deliver service to our customers' Wifi network with everyone playing a part. As part of this role you can expect to: Take part in daily stand ...