12 of 12 Contract Customer Service Jobs in the East of England

Customer Service Administrator Reports to: Assistant Ops Manager Based at: Cambridge and Peterborough site in Huntingdon. Salary: £12.83 per hour Fiixed term initially until 31/01/2027 Full-time, 40 hours - 8:30am-17:00pm Mon-Friday Job purpose: To provide the Operations Manager with … high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS. Key Responsibilities: Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer ...

looking for a passionate Technical Customer Service Administrator to join our client's well-established company based on the outskirts of St Albans. This is a 12-month fixed-term contract to cover maternity leave. Provide end-to-end post-installation support across a full product portfolio, coordinating … What s in it for you? Salary: £27k Hours: Monday to Thursday 8.30-5.30 Fridays 8.30-4pm, office based Key responsibilities: Manage technical and service enquiries across the full company portfolio Diagnose issues, provide troubleshooting and product guidance, and determine the appropriate service route Raise engineer jobs; support ...

Support Engineer - Stevenage VIQU have been approached by a customer who are seeking a IT Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful IT Support engineer will have solid previous experience in IT Support within a Microsoft environment and will … committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus ...

Support Engineer – 6-month contract – Dereham My customer is looking for an experienced IT Support Engineer that will be responsible for diagnosing and resolving technical issues across a Microsoft environment, supporting users up to 2nd Line level, and taking ownership of the complete Joiners, Leavers and Movers (JLM) process. … Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent customer ...

Desktop Support Engineer – Stevenage VIQU have been approached by a customer who are seeking a Desktop Support Engineer to provide additional BAU support to their onsite IT team. The successful Desktop Support Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed … delivering excellent customer service across both face-to-face and remote interactions. The role: This role will involve providing hands-on Desktop Support to end users, including handling incoming support calls, assisting users via walk-up support and managing tickets through the internal ticketing system. The successful candidate ...

confined spaces that include property lofts and outside spaces. Experience of working in residential and communal properties. A clear and polite communicator with exemplary customer service skills. A full, clean driving license is an essential requirement for the role. Clean transferable DBS check (if the successful candidate … confined spaces that include property lofts and outside spaces. Experience of working in residential and communal properties. A clear and polite communicator with exemplary customer service skills. A full, clean driving license is an essential requirement for the role. Clean transferable DBS check (if the successful candidate ...

customer-focused IT professional looking to make a real impact? We are looking for an IT Service Desk Analyst to join our busy Digital Services team. In this role, you will serve as the single point of contact for technical support across both clinical and corporate teams. Supporting … clear, friendly telephone and digital support to diagnose and resolve technical incidents. Incident Management: Accurately record, classify, prioritize, and monitor tickets within our IT service management system in line with SLAs. System Administration: Manage user accounts, system permissions, and desktop software installations. Customer Care: Translate complex technical issues ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support … data management, reporting and system administration tasks. Logging, tracking and updating support tickets to ensure timely resolution. Working closely with colleagues to achieve ICT service delivery objectives and implementation targets. Assisting with system upgrades, testing and new technology rollouts. Promoting best practices and helping users maximise ...

wider technical team on IT, infrastructure and security projects. Key Requirements: 2+ years' recent hands-on experience in an IT Support, Desktop Support, Service Desk or similar technical role. Strong experience supporting Apple macOS devices within a business environment. Good experience supporting Windows devices. Experience administering Microsoft 365/… remote employees. Comfortable supporting senior stakeholders and executives. Experience supporting meeting rooms, video conferencing, AV equipment and wider office technology. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. Contract: Market-leading SaaS organisation Initial 6-week contract with ...

devices to end users. Maintain accurate asset, inventory and CMDB records. Support onboarding, floor-walking and rollout activities. Escalate complex issues and contribute to service improvements. As a successful EUC Support Engineer, you will have: Active SC Clearance. Experience supporting Android devices through Microsoft Intune. Knowledge of Mobile Device … device lifecycle management. Strong first-line support and troubleshooting skills. Experience with asset management, inventory tracking and CMDB updates. Excellent communication and customer service skills. Knowledge of Microsoft 365, Entra ID and ITIL processes is desirable. If you are an EUC Support Engineer (SC Cleared) seeking a hands ...

proactive and organised Materials & Stock Controller who can thrive in a fast-paced logistics environment while maintaining the highest standards of accuracy, compliance and customer service. Ready to take your next career step? Click Apply Now for a confidential chat today! This vacancy is being advertised by Belcan ...

Great Yarmouth site. This temporary position offers an excellent opportunity for individuals who thrive in a dynamic environment and are committed to delivering outstanding customer service. Key Responsibilities: The successful candidate will be responsible for providing a comprehensive telephone operator service for both external and internal incoming calls … based system. Key duties include: 1. Efficiently handling incoming calls and directing them to the appropriate personnel while maintaining high standards of customer service. 2. Displaying excellent interpersonal skills, with the ability to adjust communication styles to meet diverse caller needs, including managing calls from distressed individuals with professionalism ...