8 of 8 Contract Customer Service Jobs in the East of England

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Dutch Speaking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity … candidates with strong communication skills, a customer-focused approach and an interest in technology. Full training will be provided , making this role suitable for both experienced support advisers and candidates looking to develop their career within IT support. The Details Location: Peterborough Hours: 37.5 hours per week, between ...

Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach … strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing incidents and service requests through ...

confined spaces that include property lofts and outside spaces. Experience of working in residential and communal properties. A clear and polite communicator with exemplary customer service skills. A full, clean driving license is an essential requirement for the role. Clean transferable DBS check (if the successful candidate … confined spaces that include property lofts and outside spaces. Experience of working in residential and communal properties. A clear and polite communicator with exemplary customer service skills. A full, clean driving license is an essential requirement for the role. Clean transferable DBS check (if the successful candidate ...

Line IT Support role, ideal for someone who enjoys working directly with end users, taking ownership of issues and providing a high level of customer service. The role You'll provide day-to-day technical support across desktop, endpoint, Microsoft 365 and Windows environments, taking ownership of incidents … service requests through to resolution wherever possible. You'll also support with identity and access management and work within established ITSM processes. What we're looking for: Strong 1st/2nd Line IT Support or Helpdesk experience Solid desktop and endpoint support experience Confident supporting Microsoft 365 and Windows ...

Perform Windows Server patching, upgrades and ongoing maintenance. - Support Active Directory, DNS and Windows Server Update Services (WSUS). - Investigate and resolve incidents and service requests using ITSM tooling. - Support backup infrastructure, including NetApp SAN and Cohesity. - Monitor infrastructure performance and produce capacity management reports. - Maintain compliance with Change … Release, Configuration and Security Management processes. - Support infrastructure testing, troubleshooting and project delivery activities. - Manage service desk tickets within agreed SLAs and KPIs. - Identify and escalate technical risks, issues and delivery dependencies. - Attend engineering meetings and provide progress updates to stakeholders. 2nd Line WINTEL Engineer Skills and Experience - Proven ...

Line IT Support Engineer | Peterborough (Onsite) 3 Month Contract | £17.01 per hour | Enchanced DBS - Updates Service Preferred The Role An opportunity has arisen for a 2nd Line IT Support Engineer to join a busy IT team within a school environment in Peterborough. Working closely with the IT Manager … closely with the IT Manager on infrastructure-related tasks and projects. Support, mentor and provide guidance to junior IT staff. Manage and resolve escalated service desk tickets. Maintain accurate documentation and technical records. Ensure excellent customer service is provided to all end users. If you are interested ...

skills. - Understanding of ITIL processes, including Change, Release and Configuration Management. - Experience working with ITSM tools and delivering against SLAs and KPIs. - Strong communication, customer service and stakeholder management skills. - Experience supporting secure infrastructure or Defence environments would be advantageous. To apply, please send your CV by pressing ...