Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Proven work experience as an Application Engineer or similar role Experience in deploying, optimizing and maintaining software Excellent analytical and problem-solving abilities Great customerservice and interpersonal skills Superb collaboration and communication Great organization and time management Relevant training and/or certifications as an Application Engineer … OS build, AD, DNS, DHCP and GPO from design to implementation and support. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your … of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people more »
Job Title: Service Desk Administrator (Maternity fixed term) Location : Norwich Salary: £24,248 to £25,742 per annum Job Type: Fixed Term Contract, Full Time Closing date for applications: 1st September 2024 Interviews will be held on: 17th September 2024 Fixed term This position is fixed term, and the … the caller's understanding of technology. You will be able to offer reassurance, while triaging the problem and entering the request details onto the Service Desk. You will have the technical knowledge to fix some of the simpler problems while assigning more complex problems to the 2nd or 3rd … organisational skills will be of great importance in managing the University's extensive range of IT hardware, ensuring that the asset details on the Service Desk are kept fully up to date. This role will suit those who have an interest in IT and would like to learn more more »
of manual data Knowledge of Data Protection Act/Freedom of Information Act Worked in Telephone Support for one year and to have good customer facing skills Worked in Database Administration Helpdesk experience Understand data quality issues and monitor and update on an on-going basis. Knowledge of how … Diploma level qualification or equivalent experience Experience and Knowledge Essential SystmOne knowledge essential and history of use Experience working in a telephone support or customerservice environment Office Knowledge of Data Protection Act/Freedom of Information Act Databases/Database administration Desirable Experience working in the NHS … with Clinical Services Skills and Abilities Essential Ability to monitor own workload and prioritise if necessary Good customer facing skills Excellent communication skills both oral and written, including presentation skills Good analytical skills Other requirements Essential Eligible to live and work in the UK Hold a full, valid, UK more »
supporting other IT teams. Document all issues and resolutions with excellent attention to detail, ensuring knowledge transfer and continuity. Maintain a high level of customer satisfaction by focusing on timely and effective solutions. Required Skills & Attributes: Strong technical understanding of ITSM, Windows 10/11, Office 365, and common … IT infrastructure. Knowledge and hands-on experience with HP/Lenovo hardware and printers. Excellent attention to detail and a strong focus on customer service. Ability to work as a self-starter, showing initiative and ownership over tasks. Results-oriented, with a commitment to delivering on targets and resolving … with colleagues across different teams. Excellent documentation skills to ensure accurate and comprehensive reporting. Qualifications & Experience: Previous proven experience in a Level 2 IT Service Desk or similar role. Strong knowledge of Microsoft environments. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us more »
months (Possible extension) Summary of Role: Our client is seeking a skilled IT Support Technician with a strong background in troubleshooting, technical configuration, and customer support. The role will involve resolving client-side technical issues, managing various systems, and delivering a high level of service while adhering to … deployments), and print server environments. Hardware & Software Expertise : Troubleshoot and diagnose hardware issues with desktop PCs and laptops. Provide software support for mobile devices. CustomerService : Communicate effectively with internal and external customers, maintaining a customer-focused approach. Address customer expectations and resolve issues in a … timely and methodical manner. Organizational Skills : Demonstrate excellent organizational abilities, including multitasking and prioritizing tasks to meet service-level agreements (SLAs) and deadlines. Safety Responsibilities : Comply with health and safety standards, company policies, and wear appropriate safety clothing as supplied. Report hazards or irregularities and ensure personal and team more »
CM1, Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Lioness Recruitment Ltd
as well as reviewing, updating, and uploading content as and when needed. You will support platform releases, maintain, and support skills catalogues and provide customerservice/problem solving. This role is centred around technology such as Power Automation, AI, and HTML so enthusiasm and some experience in more »
We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective support service to the clinicians, patients & medical secretaries. The ideal candidate will have attention to detail, have excellent communication skills and the ability to prioritise and … work area Experience of working with members of the public Supervision/co-ordination of other team members Knowledge Essential Confidentiality and Data Protection Customerservice Desirable NHS Knowledge of relevant work area Skills Essential Standard Keyboard skills Excellent communication skills (written and verbal) to deal with complex … or sensitive information. Good attention to detail and accuracy Desirable Able to manage unpredictable workload, and interruptions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be more »
Ipswich, Bucklesham, Suffolk, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
Service Desk Analyst – Ipswich – 3 month rolling contract Overview - full time office based role An exciting role has arisen working as a Service Desk Analyst. You will be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer … Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customerservice Microsoft products – Azure, Azure AD more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Pearson Whiffin IT & Digital
Service Desk Analyst Ipswich 3 month rolling contract Overview - full time office based role An exciting role has arisen working as a Service Desk Analyst. You will be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer … Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customerservice Microsoft products Azure, Azure AD more »