Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employer
call handling experience Previous service administration experience Passionate in offering excellent customer service and customer request ownership Able and willing to offer suggestions on processimprovement to benefit or enrich our customers experience CRM & SAP experience Excellent communication skills both written and verbal Fluent in English with excellent More ❯
enhancements. Collaborate with a global team to ensure network standards and policies are upheld across all locations. Contribute to network documentation, design updates, and process improvements. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed. Skills & Experience Essential: Bachelor More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
83zero Limited
enhancements. Collaborate with a global team to ensure network standards and policies are upheld across all locations. Contribute to network documentation, design updates, and process improvements. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed. Skills & Experience Essential: Bachelor More ❯
our wider organisation on ensuring that we have the most effective, efficient and inclusive user experiences across our digital tools and websites driving continuous improvement by working with key stakeholders to build improved user journeys and experience. Key responsibilities: User research Regularly carry out user research and testing to … and improve our design system while upholding design standards and best practices Workshops and Collaboration Keep the user s voice central to the design process by gathering feedback and iterating based on insights. Facilitate requirements-gathering and co-design workshops with diverse stakeholders to achieve user-centred outcomes. ProcessImprovement Promote user-centred design across Scouts and help align design practices across teams. What we're looking for in our UX Designer Strong expertise in UX principles, user research methodologies, accessibility standards, and problem-solving. Proficient in UX design tools such as Figma and Adobe CC, with More ❯
card and component level, and identifying remedial and corrective actions Evaluating technical problems to develop proposals for test equipment investigations and corrective actions, including process improvements Representing the test engineering team at Defect Review Board meetings to ensure the efficient progress of equipment and quality notifications towards corrective action More ❯