2 of 2 Contract Support Officer Jobs in the East of England

Support Officer Brent Council £29.04ph Working on a rota basis perform the following duties: Monitor incoming queues on the IT service desk system perform initial triage of all calls and assign to correct team Take ownership of and resolve calls in line with service level agreement(s). … problems, log problem records and communicate appropriately. Log changes, providing adequate information and ensuring change records are kept up to date. Provide on-site support across all sites supported by Shared Technology Services. Build and/or delivery of end user equipment, collection of equipment for repair or disposal ...

Title: - Support Officer Base Location : Stevenage SG1 2ST Job type: - Contract 3 Month Salary : PAYE - £13.06 Job Description Good awareness of software packages such as Microsoft Office. Ability to use local systems, update databases, reconcile issues and produce information and reports. Good awareness of service team objectives, procedures ...