Technical Support Analyst Band 6 (Equivalent) | £37,338 – £44,962 pro rata Location: Norfolk and Norwich University Hospital (NNUH) Contract: Temporary – 3 months initially (with potential to extend) Hours: Full-time, 37.5 hours per week (Mon–Fri) Employer: gap personnel (acting on behalf of the NHS) Job Summary An exciting opportunity has arisen for an experienced Technical Support Analyst to join the IT Technical Support Team at Norfolk and Norwich University Hospital (NNUH). This is a key role providing second and third-line support to end users, helping maintain critical infrastructure systems and ensuring the Trust’s IT services operate at optimum performance. You will be expected to deliver high-quality support and … environments, desktop systems, and networking technologies (LAN, TCP/IP) Managing SQL Server, Web Server products, and antivirus/security patching Experience with multi-user database systems (e.g. ICE) Technical documentation and training material preparation Familiarity with NHS IT systems and standards Key Skills: Strong problem-solving and analytical abilities Ability to work independently or as part of a More ❯
Technical Business Analyst Luton 6-month contract Paying up to 68p/h (Outside IR35) Responsibilities : Conduct detailed assessments of existing software inventories across business units. Gather and validate business and technical requirements for application usage, dependencies, and future needs. Identify opportunities for software rationalisation, standardisation, version unification, and decommissioning. Work closely with software packaging and deployment … teams to prioritize, schedule, and track packaging activities. Liaise with vendors and procurement to support license optimisation and contract rationalisation. Create and maintain documentation including business cases, software catalogues, technical specifications, and migration plans. Assist with UAT planning and stakeholder communication to ensure minimal disruption during transitions. Support compliance with security, licensing, and regulatory requirements. Experience required: Strong background … either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important More ❯
My Client based in Norfolk are currently recruiting for a Technical Support Analyst to join them on an initial 3 month contract which is likely to be extended. This role is a hybrid role 3-4 days on site and is paying £20.75 per hour, Inside IR35. Experience required; Significant involvement in the support of Microsoft server products More ❯
IT Technical Support Analyst Norwich 3 Months + UMBRELLA ONLY Job Purpose: The post holder will work in the IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and … all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with … and implementation of Anti-Virus technologies for all servers/PCs within the Trust IT and related network and systems using agreed tools, procedures and software Provide third line technical support for the onsite helpdesk Onsite management of Citrix Service Farm Works with others, including user representatives, facilities managers and contractors, to plan, schedule and supervise all maintenance and More ❯
IT Technical Support Analyst Norwich 3 Months + UMBRELLA ONLY Job Purpose: The post holder will work in the IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and … all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with … and implementation of Anti-Virus technologies for all servers/PCs within the Trust IT and related network and systems using agreed tools, procedures and software Provide third line technical support for the onsite helpdesk Onsite management of Citrix Service Farm Works with others, including user representatives, facilities managers and contractors, to plan, schedule and supervise all maintenance and More ❯
