Service Desk Analyst
- Hiring Organisation
- VIQU IT
- Location
- London, St Albans, Hertfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £28000 - £30000/annum
take appropriate action Monitor application mailboxes Process service requests Produce and maintain internal and external reports Carry out basic application administration (Rubrik, Druva, Zerto, Commvault) Requirements: 1–2 years’ experience in a technical support or service desk environment (or relevant placement year) Basic technical background with a strong desire … develop Professional communication skills (written and verbal) Understanding or awareness of ITIL processes Interest or exposure to backup and DR technologies (Rubrik, Druva, Zerto, Commvault, NetBackup advantageous) Familiarity with VMware (vCenter, ESX, VDS, NSX) beneficial Exposure to Azure and/or AWS advantageous Basic scripting/automation knowledge (PowerShell desirable ...