1 of 1 Contract Change Management Jobs in Edinburgh

service and system improvements. A key element of the role is understanding how technology and system changes can enable colleague training, adoption and operational change, applying design-led approaches to ensure systems and processes effectively meet colleague and business needs. Key Responsibilities Apply service design methodologies to complex operational … design and implementation of changes to CRM and business-critical platforms. Explore how technical and system changes can enable colleague training, adoption and change management. Translate colleague/user needs into clear and practical design requirements. Work collaboratively with business, operational, technology and transformation stakeholders. Facilitate workshops, discovery activities ...