Deskside Support X4
- Hiring Organisation
- Square One Resources
- Location
- Edinburgh, Midlothian, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 120 - 147 Daily
network connectivity issues. Provide support for collaboration tools (eg, Microsoft 365, Teams) Support mobile devices and remote access solutions Provide support for VDI/Citrix or virtual desktop environments User & Stakeholder Support: Communicate effectively with end users and provide timely updates on issues. Maintain a high level of customer … Windows OS and desktop support Experience with hardware troubleshooting and device setup Familiarity with Active Directory, VPN, and networking basics Experience with VDI/Citrix environments is a plus Tools & Processes: Experience with ITSM tools (ServiceNow). Understanding of SLA-driven support and ITIL processes If you are interested ...