Italian Speaking IT Helpdesk Analyst
- Hiring Organisation
- Harvey Nash
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
basics) Experience with remote support tools and assisting users securely Confidence supporting bespoke/internal applications and learning new tools quickly Knowledge base/runbook mindset follows process, spots gaps, helps improve documentation Experience working closely with 3rd line/support specialists , including warm transfers and clear escalation summaries Awareness ...