4 of 4 Contract Stakeholder Management Jobs in Edinburgh

engineering leaders by aligning to DevOps culture and team ownership, and by explicitly avoiding the reintroduction of heavyweight, ticket driven service management. Modernise change management (CI/CD and SRE aligned) Reframe change management as change enablement: lightweight automated, peer reviewed change aligned to CI/CD pipelines … continual improvement of delivery flow and stability across teams, and to give leadership an honest, comparable view of change performance Group wide. Make incident management fit for purpose Establish proportionate, learning oriented incident management across the Group that respects team level ownership of run and fix, while providing ...

role is an opportunity for an experienced Major Incident Manager to play a key role within the MIM function, leading the end-to-end management of major incidents across technology, cyber security, workplace and business operations. You will coordinate incident response, manage communications with senior stakeholders and drive recovery … decisions. Conduct risk and impact assessments during incidents, evaluating recovery options and advising stakeholders on implications, trade-offs and recommended actions. Manage stakeholder engagement across technology leadership, business stakeholders and executive audiences, ensuring expectations are understood and managed appropriately. Support post-incident reviews and lessons learned activities, capturing root ...

Unblock risks and dependencies What you'll bring Solid BA experience on large-scale, Agile change programmes (2-week sprints) Strong requirements gathering, backlog management and workshop facilitation Sharp stakeholder management - confident challenging people constructively A proactive, self-starter mindset - this role has no hand-holding Nice ...

continuous improvement across digital journeys. Build alignment across stakeholders to ensure effective delivery of customer outcomes. Skills & Experience Essential Experience in Customer Journey Management, Customer Experience (CX), Customer Insights or a similar customer-focused role. Proven experience improving and optimising digital customer journeys. Strong analytical skills with the ability … translate customer data into actionable insights. Experience identifying customer pain points and implementing improvements. Strong stakeholder management and influencing skills. Experience working within Agile, product-led or digital delivery environments. Customer-centric mindset with excellent problem-solving and critical-thinking abilities. Desirable Experience within Financial Services, Banking, Insurance ...