1 of 1 Contract Time Management Jobs in Edinburgh

monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize … proven customer service based approach Proven ability to prioritize tasks and issues according to the business impact Good written and verbal communication skills Good time management skills Able to work in a high pressure environment Strong organizational and analytical skills Ability to multi-task and work under pressure