1 to 2 of 2 Contract User-Centered Design (UCD) Jobs in Edinburgh

across an initial 3 month contract. Essential skills * Experience in a senior service designer role, designing and delivering a wide range of service design activities including: support team members to understand the value of design, negotiating design briefs and service developments, leading service design … and delivering service outcomes based on user, staff and organisational needs. * Ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, co-creation and prototyping) for different design life cycle phases and situations. * Ability to communicate … design approaches and insights effectively in such a way as to stimulate conversation and collaboration. * Knowledge of other user centred design practices and experience of collaborating with them for service delivery. * Promote the value of iterative design based on user more »

hybrid of working at home and in the office. This role will be 29.6 hours per week over 4 days. Responsibilities: - Support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met. - Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery. - Advise on which service design tools and methods to use. - Work with user researchers to understand and meet the needs of users across a variety of channels. - Work … with Interaction Design, Content Design and Digital Accessibility disciplines to create holistic patterns and service features - Champion design for users for whom assisted digital and/or accessibility technologies are required to access a service. - Facilitate co-design with design more »