Experimentation / CRO Analyst Agency - Travel Client £325-£400 per day outside IR35 London We're working with a leading digital agency to support one of their flagship travel clients, and they're looking for a hands-on Experimentation Analyst to join the team. You'll be embedded within a busy product environment … helping multiple teams design, validate, and analyse A/B and multivariate tests. You will support on the experimentation programme, ensuring every test is statistically sound, well interpreted, and actionable. Role & Responsibilities Partnering with product teams to plan and analyse A/B and MVT tests across key digital journeys. … queries and supporting experimentation best practice across the business. Collaborating with teams using Optimizely, ContentSquare, and GA4 to extract meaningful insights. Skills & Experience Proven experience analysing A/B and MVT tests in large-scale, high-traffic environments (e.g. travel, retail, eCommerce). Strong understanding of test design, sample sizing, and statistical significance. Confident advising More ❯
CRO Specialist - CDP and Personalisation Expert - Hybrid We are looking for a talented CRO Specialist to join our global optimisation programme and help deliver impactful digital experiences across 49 domains. This role offers the chance to shape customer journeys, influence global strategy, and make a real difference in a fast-paced, data-driven environment. … lead the execution of optimisation initiatives aligned with business goals. You will drive testing and experimentation using tools such as GA4, Content Square, and A/Btesting platforms. You will collaborate with UX, Product, Analytics, and Performance teams to deliver measurable improvements across campaigns and platforms. CRO Specialist key responsibilities … optimisation, with a strong focus on CRO. Proven CDP and personalisation experience. Strong analytical mindset with experience in GA4 and Content Square. Hands-on A/Btesting expertise. Worked with large commercial or ecommerce companies. Excellent communication and stakeholder management skills. To apply, please send your CV by pressing the More ❯
Success (10-Month Contract) Are you an 8+ year Data Analyst ready to drive global customer success for an industry leader in financial software? We're looking for a highly motivated Data Analyst to join the Global Customer Success Data Science Team in London, UK. This is a critical 10-month contract role focused on establishing … recurring reports. Influence Strategy: Conduct deep-dive analysis (root cause, operational inefficiency) and translate findings into compelling narratives that directly improve the customer journey. Experiment: Support A/Btesting and digital experience evaluations by analyzing performance and quantifying business impact. What You'll Bring: 8+ years in Data Analytics / Science. … Expertise in SQL and dashboarding tools ( Tableau / Qlik ). Familiarity with big data tools ( Snowflake, Databricks ) and ETL . Experience with A/Btesting and Python / R is preferred. Contract Details: Location: London, UK Duration: 10 Months Rate: Up to £277 (Umbrella) Ready to turn global data into More ❯
Success (10-Month Contract) Are you an 8+ year Data Analyst ready to drive global customer success for an industry leader in financial software? We're looking for a highly motivated Data Analyst to join the Global Customer Success Data Science Team in London, UK. This is a critical 10-month contract role focused on establishing … recurring reports. Influence Strategy: Conduct deep-dive analysis (root cause, operational inefficiency) and translate findings into compelling narratives that directly improve the customer journey. Experiment: Support A/Btesting and digital experience evaluations by analyzing performance and quantifying business impact. What You'll Bring: 8+ years in Data Analytics / Science. … Expertise in SQL and dashboarding tools ( Tableau / Qlik ). Familiarity with big data tools ( Snowflake, Databricks ) and ETL . Experience with A/Btesting and Python / R is preferred. Contract Details: Location: London, UK Duration: 10 Months Rate: Up to £277 (Umbrella) Ready to turn global data into More ❯
Global company specialising in software solutions for the SME marketplace is seeking a Digital Journey Manager / CX Design Specialist for a 12 month contract. This is a hybrid role with 3 days a week in their stunning offices in central London. Responsibilities Lead the design, delivery, and continuous optimization of … Translate strategy into actionable roadmaps, collaborating with product, design, engineering, and marketing teams. Monitor journey performance using analytics and customer feedback. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Qualifications Degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record … in digital product, journey, or experience management. Strong knowledge of digital analytics, customer research, and CX methodologies. Experience with journey mapping tools, A/Btesting platforms, and personalization technologies. Benefits Long contract Global organisation Free breakfast More ❯
Global company specialising in software solutions for the SME marketplace is seeking a Digital Journey Manager / CX Design Specialist for a 12 month contract. This is a hybrid role with 3 days a week in their stunning offices in central London. Responsibilities Lead the design, delivery, and continuous optimization of … Translate strategy into actionable roadmaps, collaborating with product, design, engineering, and marketing teams. Monitor journey performance using analytics and customer feedback. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Qualifications Degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record … in digital product, journey, or experience management. Strong knowledge of digital analytics, customer research, and CX methodologies. Experience with journey mapping tools, A/Btesting platforms, and personalization technologies. Benefits Long contract Global organisation Free breakfast More ❯
Global company specialising in software solutions for the SME marketplace is seeking a Digital Journey Manager / CX Design Specialist for a 12 month contract. This is a hybrid role with 3 days a week in their stunning offices in central London. Responsibilities Lead the design, delivery, and continuous optimization of … Translate strategy into actionable roadmaps, collaborating with product, design, engineering, and marketing teams. Monitor journey performance using analytics and customer feedback. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Qualifications Degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record … in digital product, journey, or experience management. Strong knowledge of digital analytics, customer research, and CX methodologies. Experience with journey mapping tools, A/Btesting platforms, and personalization technologies. Benefits Long contract Global organisation Free breakfast More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
Data Analyst - Customer Success Team London, hybrid working - Initial 9 month contract - Daily rate inside IR35. Are you a data-driven problem solver ready to make a real impact on customer experience? Our client is looking for a motivated Data Analyst to join a fast-moving Global Customer Success team. You'll … smarter, data-led decisions. Dive deep into analysis: Investigate customer challenges, operational inefficiencies and digital adoption hurdles, translating insights into actionable recommendations. Drive experimentation & improvement: Analyse A/B tests and digital experience trials to identify what works best and scale success. Communicate the story: Present insights clearly to both technical and non-technical stakeholders … and experience with dashboarding tools such as Tableau. Familiarity with Snowflake, Databricks, Spark, and ETL processes. Python or automation is a plus. Knowledge of A/Btesting and statistics. Strong communication and storytelling skills to influence diverse audiences. Experience with call centre or digital support KPIs is an advantage. Ability More ❯
Job Title: UX Designer Location: Remote (occasional travel to Bristol or Plymouth, approx. once a month for stakeholder meetings) Contract Type: Contract Department: Digital / Product / Technology Reports To: Product Manager / Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with … both business objectives and user needs. Working within an Agile / Scrum environment alongside product owners, product managers, UI designers, and developers (including those working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading … design ideas and user flows. Work closely with UI designers and front-end developers (particularly those using Angular) to ensure technical feasibility and design consistency. Collaborate in an Agile / Scrum environment, participating in ceremonies such as daily stand-ups, sprint planning, and retrospectives. Act as an advocate for the end user, ensuring accessibility and usability are prioritised throughout More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: UX Designer Location: Remote (occasional travel to Bristol or Plymouth, approx. once a month for stakeholder meetings) Contract Type: Contract Department: Digital / Product / Technology Reports To: Product Manager / Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with … both business objectives and user needs. Working within an Agile / Scrum environment alongside product owners, product managers, UI designers, and developers (including those working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading … design ideas and user flows. Work closely with UI designers and front-end developers (particularly those using Angular) to ensure technical feasibility and design consistency. Collaborate in an Agile / Scrum environment, participating in ceremonies such as daily stand-ups, sprint planning, and retrospectives. Act as an advocate for the end user, ensuring accessibility and usability are prioritised throughout More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: UX Designer Location: Remote (occasional travel to Bristol or Plymouth, approx. once a month for stakeholder meetings) Contract Type: Contract Department: Digital / Product / Technology Reports To: Product Manager / Head of UX Job Purpose The UX Designer will be responsible for creating intuitive, engaging, and impactful user experiences that align with … both business objectives and user needs. Working within an Agile / Scrum environment alongside product owners, product managers, UI designers, and developers (including those working in Angular), you'll translate complex requirements into user-friendly designs, wireframes, prototypes, and high-fidelity visual assets. This role is part of a high-profile programme for a leading … design ideas and user flows. Work closely with UI designers and front-end developers (particularly those using Angular) to ensure technical feasibility and design consistency. Collaborate in an Agile / Scrum environment, participating in ceremonies such as daily stand-ups, sprint planning, and retrospectives. Act as an advocate for the end user, ensuring accessibility and usability are prioritised throughout More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be … responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days … in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/Btesting) to deliver holistic, actionable insights. Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps More ❯
Web Development & Marketing Platforms Project Manager 6 Month Contract - Inside IR35 (Umbrella / PAYE) Remote / Paddington My client who are a specialised technology company are looking to recruit a Web Development and Marketing Platforms Project Manager to join them on an initial 6-month contract, working with their team based in London Paddington. … driven marketing integrations. Marketing automation, and CRM platforms** (e.g., MS Dynamics). Expertise in customer journey mapping, conversion rate optimization (CRO), and personalized user experiences. Proven experience launching B2B / B2C e-commerce platforms with integrations to CRM, SAP, payment, and PIM systems. Knowledge of headless commerce architectures (composable frontends + commercetools / Contentful) and omnichannel strategies. Hands … on experience integrating of marketing stacks (email automation, CDPs, analytics) with web / mobile platforms, Google Analytics 4. Data-driven campaigns using A/Btesting tools (Optimizely) and personalized content delivery. Payment processors, social media ads, SMS / email providers) and managed API gateways. Implemented *GDPR / CCPA-compliant More ❯
Axure, InVision, Framer, or Adobe After Effects. Understanding of visual design, branding guidelines, and accessibility standards (WCAG 2.1). Familiarity with usability testing methodologies, A/Btesting, and user research methods. Basic understanding of Front End development principles, including HTML / CSS, is desirable. Requirements Minimum of 6 years … experience in user experience or service design (SFIA Level 3 / 4 experience with capability to operate at SFIA Level 5). Strong portfolio showcasing service design concepts, journey maps, prototypes, and wireframes across multiple products or services. Excellent communication, stakeholder management, and collaboration skills. Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related … field (examples: NID, IDC Mumbai). Ability to work independently and collaboratively within multidisciplinary teams. Desirable / Nice to Have Experience with design systems, style guides, and visual design tools. Knowledge of emerging technologies such as AR / VR, voice interfaces, and other innovative service delivery methods. SFIA or UX design certification. Participation in design thinking workshops, conferences More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Executive Facilities
Our client an award winning SaaS organisation is seeking an experienced Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills : 8+ years of … data tools (Snowflake, Databricks, Spark) and ETL processes. Useful experience; Python or R for advanced analytics, automation, or experimentation support. Knowledge of statistical methods and experimentation (A/Btesting) preferred. Machine learning and Generative AI experience is a plus. Experience working with call centre and / or digital support More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
Digital Product Manager - Insurance Broker Model Contract: 6 months (Outside IR35) Location: Hybrid - London Head Office We're looking for an experienced Product Manager to support a major transformation project within our Financial Services division. This role will be instrumental in launching a new broker model, helping to establish a new entity that will … its strategic ambitions. About the Role You'll lead the development of innovative, customer-centric insurance products, working closely with internal teams and third-party partners to deliver a seamless digital experience. As the Product Owner, you'll manage the roadmap and backlog, ensuring alignment with business goals, customer needs, and regulatory requirements. You'll also play a … ensuring transparency and alignment with strategic OKRs. Define and deliver digital customer journeys that are intuitive, compliant, and commercially viable. Use data, analytics, and experimentation (e.g. A/Btesting, MVT) to validate decisions and drive continuous improvement. Work cross-functionally with design, engineering, and business teams to deliver value at pace. Communicate More ❯
House, Cowley and Hybrid Contract Type : Fixed Term Contract - 12 month Maternity cover Hours : Full time, 40 hours per week Salary : £32,000 - £35,000 per annum, plus car / car allowance Benefits: 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job As the HubSpot Marketing Executive , your focus … shape and develop the way we are using HubSpot further to support our operations and growth objectives. Working within the marketing team, the successful candidate will work with a wide range of stakeholders and be the key point of contact for CRM queries and developments. As part of your key responsibilities youll: Ensure the CRM strategy is in … forms etc.) to optimise consistent use across the teams Keep up to date with CRM innovation to continually improve customer engagement Assist with creating, editing and A/Btesting HubSpot landing pages, forms, and CTAs - liaising with relevant stakeholders throughout the process. Managing HubSpot landing page and email templates, ensuring brand compliance More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
London (Hybrid - 2 days per week in office) Duration: 3-month initial contract Sector: Leading Online Business Overview We are seeking an experienced General Data Analyst to join a leading online business on a 3-month initial contract. The successful candidate will play a key role in supporting the Commercial and Pricing Analytics teams … experimentation, measurement, and pricing strategy. Key Responsibilities Support the Commercial and Pricing Analytics teams with data analysis and insight generation. Conduct experimentation and measurement analysis , including A/B tests, to inform pricing and commercial strategy. Extract, clean, and analyse large datasets using SQL and Python . Translate analytical findings into clear, actionable insights for More ❯