Accuracy and attention to detail in all activities Process improvements Effectiveness of communication and customer focus Code of Ethics Confidentiality and information security Leadership Competencies: Setting Priorities Decision-Making ActiveListening Embracing Change One Company Commitment Individual Competencies: Strong organisational skills Effective communication skills Ability to prioritise effectively Resilience Experience & Skills Required Data Integrity Experience in FM Must More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use activelistening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use activelistening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯
Reporting & Governance: Communicate regular status updates and resolve high-priority delivery issues. Leadership & Culture: Drive cultural change initiatives and understand the barriers to achieving cultural transformation. Coaching & Feedback: Use activelistening and empathy to connect with team members, providing constructive and motivating feedback. ### Key Responsibilities: Establish and communicate vital integration points across Labs/Platforms to relevant More ❯