City of London, London, United Kingdom Hybrid / WFH Options
Eteam Workforce Limited
specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Senior Customer Success Manager Location: Shoreditch (Hybrid 2 to 3 days per week onsite) Duration: 12 months contract (Leave of Absence coverage for FTE) The Opportunity … Within the Digital Experience Customer Success team here at client, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars; Partnership, Adoption and Value Realisation. Our Senior Customer Success Managers are expected to maximise value realisation and return on investment in … term partnerships with a focus on product adoption. They lead customers through digital transformation by advising strategy and collaborating with multiple internal teams and customer departments while accelerate value for customers by understanding their business goals and objectives, design success plans and establish governance frameworks. As a Senior CSM More ❯
Customer Success/Onboarding Specialist (SaaS)- London/Hybrid- 12 Months- £125-£165 Umbrella A global technology company are looking for an experienced Customer Success/Onboarding Specialist to join their team on an initial 6 month assignment. The successful candidate will be expected to be engaging customers … Be accountable for the retention and growth of your customers. Build and foster relationships with key decision makers and stakeholders across multiple customer teams Engage customers in strategy conversations to derive maximum value from their investment Define what success means for your customers and produce detailed plans … outlining a roadmap to achieve success and share in accountability of their success Monitor customer health and create risk mitigation plans where needed Resolve customer enquiries by aligning customers with the right resources Develop and share best practices with team members to continually improve our processes' quality, effectiveness More ❯
Agent in the thriving Technology & Telecoms industry based in Manchester. The successful candidate will be a proactive individual with a passion for sales and customer satisfaction. Client Details Our client is a renowned large organisation in the Technology & Telecoms industry. Known for their commitment to innovation, they are headquartered … in Manchester and have a diverse and inclusive team of professionals committed to driving the company's success. Description Achieve sales targets through customerretention & up-selling. Liaising with internal team to help assist the customer. Effectively fact find from the customer to better understand their … work well in a team environment Strong problem-solving skills and the ability to think on their feet Excellent knowledge of sales techniques and customer service practices A strong work ethic and a passion for sales Job Offer Free on-site parking Opportunity to be made perm Central office More ❯
aged debt to assist with optimising cash flow. Day-to-Day Responsibilities Chase outstanding debt via telephone and email Negotiating payment plans whilst maintaining customerretention Working closely with the sales team collaboratively to identify query resolution Reducing the debtors days Building relationships with internal and external More ❯
City of London, London, Finsbury Square, United Kingdom
Portfolio Credit Control
aged debt to assist with optimising cash flow. Day-to-Day Responsibilities Chase outstanding debt via telephone and email Negotiating payment plans whilst maintaining customerretention Working closely with the sales team collaboratively to identify query resolution Reducing the debtors days Building relationships with internal and external More ❯
Hereford, Herefordshire, West Midlands, United Kingdom
allpay.net
for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with a More ❯
for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with a More ❯