Role: Customer Service Representative Duration: 12 Months Location: Reading, UK French bi lingual Job description Be part of something exceptional. You're good at what you do, so it makes sense you want to work for a company that helps you realize your full potential. As part of client … recognition of an established tech giant. What you'll be doing The GCS Admin position is a 12 month contract role within our Global Customer Success organization. The Global Customer Success team is obsessed with guiding customers towards achieving their business objectives through value added interactions, expectation management … Success and Deployment services teams in daily operation admin activities as well as contacting customers. Key activities include but are not limited to understanding customer needs, processing cases, scheduling installer visits, Back End process support. Essential job functions: Drive product adoption through available digital content as well as group more »
month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their personal … customers from a multitude of angles allowing you to provide the best solutions and support. You will be responsible for managing the post-sale customer relationship, providing guidance and practical support to ensure customers receive a return on investment in our products and services, driving usage and increasing reference … customers' challenges and business priorities to drive increased, confident usage of the SIMS software suite Develop a highly collaborative and positive relationship with the customer, managing adoption, driving usage and customer satisfaction Work closely with schools on their MIS, offering support and guidance on key objectives Managing own more »
Internal Mobil by Moove accounts and supporting Mooves Account Managers. Responsibilities as our Internal Sales Representative are to: Focus on developing new and existing customer relationships, retention of existing trading accounts and acquisition of lapsed business Ensure knowledge of all internally managed accounts is thorough with sales … added value long-term sales approach Utilise technical advantages of a premium Mobil product in a competitive marketplace Responsible for profitable development and retention of new and existing customers Analyse, monitor and deliver upon defined KPI's Develop a comprehensive … knowledge of Mobil by Moove product strategy and technical advantages Work with the specialist marketing team, when required, to produce targeted communications, campaigns and customer programs Understand and effectively utilise the company's CRM system and ensure the Moove sales pipeline process is fully utilised and the required data more »
