1 to 25 of 69 Contract Customer Service Jobs in England

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing … customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus ...

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company … based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team. They are looking for candidates who have experience of working in accounting based roles who are looking for a customer service based role. You will have a passion to use knowledge ...

Service Request Analyst Morley, Leeds (4 days onsite, 1 day remote) £160 per day (Inside IR35) Immediate Start 6-Month Rolling Contract (Long-Term Opportunity) The Opportunity We are currently recruiting for a Service Request Analyst to join a well-established IT function based in Morley, Leeds. This … been in place for over four years, demonstrating genuine stability and ongoing business need. Youll be joining a supportive, fast-paced environment where excellent customer service and teamwork are at the heart of everything. The Role Reporting to the IT Service Request Manager , you will be responsible ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud … environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents ...

experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess … ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

Salary: £34,500 + Bonus Contract: Fixed Term 18 Months We are seeking a highly organised and customer-focused Service Coordinator to act as the vital link between customers, field service engineers, partners, and internal teams. This role plays a key part in ensuring service operations … efficiently, accurately, and in line with company standards. Key Responsibilities Customer Support Handle inbound customer calls via the dedicated MSC/Customer Service hotline Manage mailbox enquiries professionally and efficiently Accurately log faults within MS Dynamics CRM for Sysmex and partner supplier equipment Schedule: Emergency call ...

Service Desk Analyst Norfolk (on-site/hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public-sector healthcare organisation that provides essential community health services. This is a customer-facing … heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities ...

customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience and first line or second line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention … detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton 12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based … Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. ...

Temporary Entry Level IT Support – Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line … first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks ...

Rate Location: York Start Date: ASAP Contract Length: 2 months rolling Rate: £150 per day (Inside IR35) We're looking for a reliable and customer-focused 1st/2nd Line IT Support Contractor to support a hospice environment in York. This role is ideal for someone with strong Microsoft … queries and incidents Manage Microsoft 365 tenant administration , including user and group management Assist with SharePoint permissions and access management Ensure high levels of customer service and professionalism at all times Candidate Profile: Experience in 1st/2nd line IT support (Microsoft-focused) Comfortable working in a hospice ...

Service Desk Analyst + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members … help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with ...

Customer Service Advisor - (Dutch speaking) - IT Consultancy - £18.85 Umbrella Figure - Fully Onsite No experience required, full training provided Dutch language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

role , focused on solution design, roadmap ownership, and delivery leadership across core Dynamics 365 modules, with particular emphasis on D365 Finance and D365 Field Service . Contract Details Rate: Up to £650 per day IR35: Outside IR35 Length: Initial 6 months (extensions likely) Start: ASAP Role Responsibilities … technical Solution Architect for Dynamics 365 Own solution design, roadmap definition, and end-to-end delivery Lead architecture across D365 Finance and D365 Field Service Translate business and technical requirements into scalable D365 solutions Drive design decisions through build, test, and deployment phases Work closely with internal teams ...

proud to support a global leader in Digital Services to recruit a Contracts Administrator. Job Role The Co-ordination team is the front-line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. The role is responsible for: Order Processing for all service contracts. Renewal and Service Credit Quotations for all CS Contracts. Commercial activities inclusive of payment terms reviews, invoice queries & credit ...

role is focused on end-user support, providing hands-on assistance with PCs, laptops, peripherals, and basic software issues. It's ideal for a customer-focused technician who is confident working independently while delivering a high standard of onsite IT support. THE ROLE Provide deskside support for service … resolve hardware and basic software issues Prepare, install, and configure end-user devices Deliver professional, client-facing technical support with strong communication and customer service Perform service tasks in line with defined procedures and standards Support equipment disposal and decommissioning activities Accurately document all work performed ...

Service Desk Analyst Liverpool - on site once a week £150 per day (Inside IR35) 3 months PLEASE NOTE FOR THIS ROLE, YOU WILL NEED TO BE BASED IN THE NORTH WEST AND WITHIN A COMMUTABLE DISTANCE TO THE OFFICE IN LIVERPOOL An IT Service Desk Analyst is required … client who are based in Liverpool. This hybrid role supports both clients and internal teams, ensuring top-tier service across a range of client-facing software. If you're passionate about IT support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. This ...

renewals team • Deploy & execute best business practices Knowledge, skills and experience: • Advanced user of Salesforce including raising quotations • Experience within a sales environment/customer service • Excellent Customer Services skills • Experience within the IT sector or similar • Previous experience of using a CRM or ERP tool would ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

Desktop Engineer Location: York (Onsite) Rate: £180 per day (Inside IR35) Contract Duration: 6 months We are currently seeking a reliable and customer-focused Desktop Engineer to join our team on a 6-month contract based onsite in York. This role is ideal for someone with 1-2 years … hardware, software, and network environments. The Role As a Desktop Engineer, you will be responsible for installing, maintaining, and supporting hardware and software across customer environments. You will ensure systems operate efficiently, are maintained to required standards, and meet agreed service levels. Working closely with technical colleagues ...

line and second line IT support. The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents and service requests are resolved efficiently within agreed service levels, and will be comfortable working in a rotational shift environment. Key Responsibilities Provide first-line … support via phone and service desk tools Troubleshoot application, hardware, software, and basic network issues Log, track, and resolve incidents and requests within SLAs Escalate complex issues and potential service outages Support IT changes and maintain accurate documentation Communicate system availability and outages to users Work rotational shifts ...

line and second line IT support. The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents and service requests are resolved efficiently within agreed service levels, and will be comfortable working in a rotational shift environment. Key Responsibilities Provide first-line … support via phone and service desk tools Troubleshoot application, hardware, software, and basic network issues Log, track, and resolve incidents and requests within SLAs Escalate complex issues and potential service outages Support IT changes and maintain accurate documentation Communicate system availability and outages to users Work rotational shifts ...

Support knowledge of Application & SharePoint L1 support troubleshoot office Apps. Should have effective communications skills Ability to multitask and time management skills Should have Customer Service experience Proven strong written and verbal communication and interpersonal skills. Self-motivated and willingness to learn Proven ability to work well with … various methods, including research and attendance at technical courses and seminars etc. Key Relationships & Contacts With Client Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness for the client as an on-going basis. With Line Manager/Senior Stakeholders Maintain regular ...