1 to 25 of 64 Contract Customer Service Jobs in England

Service Scheduler 12 Month Fixed-term Salary: £34,525.56 + £6,210 Yearly bonus Office-Based (Milton Keynes) Hours: 37.5 hours per week (Monday–Friday, 09:00–17:30 with 1-hour lunch) About the Role: An exciting opportunity has arisen for a Service Scheduler to join … busy Customer Support Centre, delivering first-class technical coordination and customer service across a portfolio of diagnostic and laboratory instrumentation. This role is highly customer-facing and focuses on providing a seamless support experience, coordinating field service activity and ensuring contractual service levels ...

Position: Developer Location: Luton, UK (Hybrid-3 days a week from office) 6 months contract position The Role Dynamics 365 Customer Service and CCaaS Developer. Customer has recently implemented CCaaS and has road map to implement additions features. Candidate with hands on development experience on Customer Service module and CCaaS module in very important. Your responsibilities: A Dynamics CCaas developer design, builds, Customises and integrates contact center capabilities. Configure and customize Dynamics 365 customer service and omnichannel Builds plugins, customer workflow and PCF controls using C Your Profile Essential skills/ ...

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This … issues Guiding users through solutions via phone and email Escalating technical issues where required Maintaining accurate documentation and support notes Supporting continuous improvement across service processes Delivering excellent customer service and building strong client relationships Who We're Looking For: Fluent in English and Romanian (written ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity for candidates … with strong communication skills and a passion for customer service and technology. Full training will be provided, making this role suitable for both experienced support advisers and those looking to begin a career in IT support. Location: Peterborough Hours: 37.5 hours per week, between 7am – 7pm, with flexible ...

Service Desk Manager 1 day onsite £350 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting … management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level ...

umbrella company) As a Support Technician, you will be the central point of contact for all technology support on-site. You will be customer focused, using communication skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows … technicians providing face to face and remote support, playing a major part in this step change of our ways of working. You'll be customer focused and have exceptional customer service and communications skills as you'll be working with a broad range of people with differing ...

Outside IR35 Pay £475 a day 3 month rolling contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. The successful candidate will be working with a Telecoms end client … across various projects. Key Responsibilities Lead the design and implementation of end-to-end service models across product, network, technology and operational domains within a telecommunications environment. Drive the creation of new operational processes and service frameworks, taking ownership from initial concept through to delivery and continuous improvement. ...

Junior IT Service Desk Analyst, £140 per day inside IR35 1 month rolling, Uttoxeter Bench IT require a Junior IT Service Desk Analyst to join a large organisation starting ASAP working fully on-site in Uttoxeter. The candidate will be responsible for providing IT support to users across … holding an It related degree/alternative IT qualification Windows 10/11 Office 365 Active Directory General hardware support Strong communication and customer service skills Responsibilities Providing IT support to end users Logging and managing IT incidents and service requests Troubleshooting hardware and software issues Supporting ...

Support Analyst Nottingham (On-site) £18.00 - £19.50 per hour (Umbrella) Full-time contract role (3 month rolling) We're hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham. This is a fantastic opportunity for someone with some hands … issues Setting up and configuring laptops, desktops, and user accounts Supporting printers, handheld devices, and warehouse tech systems Logging and managing tickets through the service desk system Delivering excellent customer service with every interaction Skills and Experience Some IT experience (placement, internship, helpdesk, or personal projects ...

Service Desk Analyst Location: London (Westminster) - 3 days on-site per week Contract: 3-month initial contract, with potential extension until March 2027 Clearance: SC or eligible Our Client, a reputable government department, is hiring for a Service Desk Analyst to support their busy IT team. This … doing: * Providing first-line support for all client staff via phone, email, remote tools, and in person. * Logging, reviewing, and resolving incidents and service requests using ServiceNow. * Carrying out initial analysis and troubleshooting, escalating issues to desktop support when necessary. * Maintaining accurate documentation and support knowledge bases to improve ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Hungarian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Hungarian written and verbal Strong customer service ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough . We are seeking Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Spanish , written and verbal Strong customer service ...

Helpdesk Coordinator Central London (5 Days Onsite) £22 per hour | £165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk … Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative ...

have a real passion for IT & Tech. A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would ...

Service Desk Analyst | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role … often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role … often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them ...

Overview We’re looking for a proactive and customer-focused IT Service Desk Analyst to join our Information Systems team. In this role, you’ll provide first-line technical support to internal users, ensuring a high level of service in line with established procedures and SLAs. … Responsibilities Act as the first point of contact for all IT-related incidents and service requests via phone, email, and walk-ins Log and manage tickets accurately within the Service Desk system, including detailed notes of actions taken Perform initial troubleshooting and investigation using remote tools, resolving issues ...

Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records … Identifies and classifies incident types and service interruptions Records incidents cataloguing them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/ ...

onsite Spanish + Portuguese Speaker - Must JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. … Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets ...

Service Desk Engineer - Contract Stockton-on-Tees £375 p/d (outside IR35) A leading engineering business is seeking an experienced Service Desk Engineer to join their IT team on a contract basis. This is a stand-alone, site-based IT support role, requiring someone who is confident … mobile devices and 4G/5G connectivity devices * Assist with ongoing IT projects and maintain accurate technical documentation Skills & Experience * Previous experience within a Service Desk/Desktop Support environment * Experience working with ITSM platforms such as ServiceNow * Strong knowledge of Windows Operating Systems, Active Directory, Office ...

will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work … closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support ...

will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work … closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice · Create Application Support ...

Support Engineer - Manchester City Centre – Full-Time Onsite – ASAP Start VIQU are currently seeking an experienced and customer-focused IT Support Engineer to join a busy onsite IT function based in Manchester City Centre. This role is focused on delivering high-quality 1st and 2nd line support within … would suit someone who enjoys a hands-on support role with strong user interaction. The successful IT Support Engineer will provide a mixture of service desk, floorwalking, desk-side, and face-to-face support across the business, ensuring technical issues and service requests are resolved efficiently while delivering ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI ...