1 to 25 of 33 Contract Customer Service Jobs in England with Remote Work Options

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

methodologies, and best practices Experience seeing projects through the full SDLC and Project life cycle Excellent analytical skills Proven ability to solve problems creatively Customer Focused; delivers a high level of customer services to our external and internal customers A strong element of a client relationship management and more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

is seeking to recruit an Information Management & Technology (IM&T) and Project Support Officer who will support the delivery of innovative resources, high standard customer service and project support skills to the organisation. This is an exciting and challenging opportunity to help build the organisations digital capabilities and … that all deadlines for own workplan, either routine or ad-hoc, are met. Plan, organise and adjust programmes of work to meet business/customer requirements, highlighting any issues arising with line manager (prior to deadlines). To work closely with operational colleagues in supporting business needs. Keep up … These other providers come from a number of sources including primary care, secondary care, and the independent sector. Depending on the nature of the service, we also look to work more collaboratively with agencies such as the Local Authorities. Job description Job responsibilities Purpose of the role LLR Patient more »

Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »

new people plan. ensure LEASE in both its current and future form - is compliant across Government functional standards including financial management. The Leasehold Advisory Service is a small, expert organisation that provides free advice on residential leasehold and park homes law . We have recently had a new and … the organisation and citizens. Inspires and motivates teams to be fully engaged in their work and dedicated to their role. B. Delivering a quality service Able to demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Delivers a high quality … efficient and cost effective service by considering a broad range of methods for delivery. Ensures full consideration of new technologies, accessibility and costings. Adheres to legal, regulatory and security requirements in service delivery. Proactively manages risks and identifies solutions. Establishes how the business area compares to industry best more »

the Stores & Logistics Manager, to safely and accurately receipt, store, pick and pack, dispatch items. Using appropriate IT systems, equipment and processes to meet customer requirements. Skills: Experience of working in a warehouse & logistics environment Working knowledge of SAP (warehouse management) and other ERP systems, MS Excel and Outlook … Fork Lift Truck Licence Holder Excellent communication skills. Ability to use own initiative Knowledge of and practical experience in stores procedures. Customer Focus, experience in delivering customer service with a positive and can do attitude. Methodical and thorough approach to work, and the ability to multi-task more »

Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »

completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »

improving system functionality and performance. You will collaborate with key business areas to understand evolving requirements and processes, providing innovative solutions to ensure consistent service delivery. Core Responsibilities and Skills: Enterprise Applications Environment: Extensive experience in supporting and configuring Revs and Bens systems, preferably Civica OPENRevenues, throughout the full … application lifecycle. Local Government Experience: Familiarity with various local government service areas such as Customer Services, Housing, and Children Services. System Analysis and Design: Proven track record in system analysis and design, with the ability to recommend and implement solutions to maintain high-quality service delivery. Dev more »

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »

written and verbal communication skills and a desire to learn and complete the relevant qualifications for this apprenticeship. You'll show a passion for Customer Service and possess excellent IT, organisational and planning skills. This is a fantastic opportunity to kick-start your career and grow your skills more »

working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customer service skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »

to the Asset Investment team. The role & what you take care of: To?ensure that our customers?are provided with a high level of customer service?. To ensure that our recording and reporting?of data is entered?correctly, thus maintaining?our compliance?requirements. To assist the?Project … concise and accurate work. You will have great numeracy, IT literacy and?interpersonal?skills. This post is subject to a Basic?Level Disclosure & Barring Service (DBS) check. Applicants with transferrable skills are encouraged to apply. A full role Profile is attached to this advert. Magna Benefits: We pride ourselves … be able to provide the fantastic range of services to our customers. We offer: 25 days holiday (rising to 30 days after 5 years service) Pension matched up to 8%. Employee assistance & health care cash plan Learning and development Discounts on entertainment, high street shops and grocery shopping more »

Training Specialist (FTC 9 months) Location: Bristol Salary: £38,000 - £41,500. Job Summary: You'll spearhead engaging training for the entire team from Customer Service gurus to Sales Specialists. Your goal? Ensure everyone's ready to guide customers smoothly into ownership of new products, covering everything from … qualification to propositions. You'll lead blended training programs, delving deep into key topics to enhance customer experiences. Whether in virtual sessions or in-person classrooms, you'll keep groups engaged and progressing, ensuring each learner leaves with clear development goals. Youll collaborate with Coordinators to schedule training and … meet deadlines using Learning Management Systems. Client Summary: Our client is a trailblazer in delivering innovative solutions and exceptional service experiences. With a strong focus on customer satisfaction and a commitment to staying ahead of industry trends, they are dedicated to empowering their teams and partners through cutting more »

ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »

an organised & dedicated individual to join our Recruitment Team in the role of Senior Administrator. The successful candidate will have recent administrative experience, strong customer service skills, experience of data input and the ability to work under pressure and to deadlines. The successful candidate should thrive working independently … This role is primarily based on site at Harrogate Hospital with temporary opportunities to work from home 1 day a week, where possible. The service operates between the hours of 08:30-17:00 so prospective applicants must be able to work within these hours. **Please note, this job … CIPD qualification or working towards. Experience Essential Previous recent administration experience (within the last 12 months) Experience of working in a busy office/customer service environment. Experience of dealing with enquiries both by telephone and face-to-face. Able to work under pressure and to deadlines Desirable more »

Oracle). Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who more »

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »

on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »

and others, and have the ability to effect short-term and some long-term business go. Essential Responsibilities: Plan and implement projects at various customer work sites in the UK, including the activities of staff and subcontractors Primary customer contact for the duration of each project. May commission … resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate Translate customer needs/requirements into detailed project plans while driving internal execution to meet project targets Manage a network of resources (including contractors) in support of project execution. … the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations Ensure that delivered products and services achieve highest quality and performance levels Negotiate change orders with the customers Professionally represent GE during all more »

Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in … and device configuration, while also addressing general IT issues as they arise. Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customer service and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare more »

opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are you passionate about customer excellence through training? Do you have experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and … a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customer service onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customer service training Identify training gaps more »

join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »

Revs and Bens systems (ideally Civica OPENRevenues or Mosaic) Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services Experience of working within system analysis and design with proven experience of providing recommendations and more »