16 of 16 Contract Customer-Centricity Jobs in England

Desirable Skills/Knowledge/Experience Strategic Service Leadership: Ability to lead and evolve IT service delivery, ensuring alignment with business SLAs, KPIs, and long-term goals. Customer-Centric Mindset: Proven track record of driving service excellence, transformation, and optimisation with a focus on customer outcomes. Assurance & Compliance Expertise: Skilled in applying audits More ❯

onboarding journeys, card issuance, and payment processes. You will play a key role in defining requirements, optimising business processes, and supporting the delivery of compliant, efficient, and customer-centric banking solutions. Role Overview: Job Title: Onboarding & Cards, Payments Business Analyst (Banking) Location: Northampton/Hybrid - 2 days per week onsite (non-negotiable) Contract Type: Contract Duration More ❯

Upper Second Class or equivalent) or higher Excellent written and spoken English for business communication Proven experience in project management, process improvement, and innovation Strong background in customer-centric roles, delivering solutions aligned with business and customer needs Skilled in coordination and communication across cross-functional and matrix environments Comfortable with change and More ❯

Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance More ❯

Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance More ❯

Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance More ❯

Payments Product Owner to join a leading financial services organisation on a six-month contract. This is a key role driving the delivery of innovative, compliant and customer-centric foreign exchange and payments solutions across a complex technology transformation programme. You will work with multi-country, cross-functional teams, including Technology, Legal, Product, Compliance, Operations and More ❯

Payments Product Owner to join a leading financial services organisation on a six-month contract. This is a key role driving the delivery of innovative, compliant and customer-centric foreign exchange and payments solutions across a complex technology transformation programme.You will work with multi-country, cross-functional teams, including Technology, Legal, Product, Compliance, Operations and Business More ❯

the Data & Reg Reporting vision, to instil a culture that inspires and engages people with the clients Values and goals as the basis of inclusive, high performing, customer-centric teams. Knowledge Deep understanding of instrument pricing, derivations and market data processes across asset classes Knowledge of derivatives, bonds and securities and their quoting conventions Strong knowledge More ❯

concepts for executives. Qualifications & Certifications Relevant certifications such as Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL (preferred). Performance Expectations Customer Centricity : Deliver timely solutions to security incidents, enhance customer experience, and recommend effective controls. Sales Support : Contribute to proposal development, identify opportunities for service expansion More ❯

+ 20% Bonus + 20% Pension Location: Central London - 1 day per week onsite Join a prestigious financial services organisation renowned for its commitment to excellence and customer-centric approach. As a leader in the industry, they are expanding their development team to enhance digital capabilities and deliver exceptional service to their clients. As an iOS More ❯

onboarding. Project Support or customer success experience Experience using salesforce or similar CRM software. Google suite product is desirable Demonstrate the ability to be customer-centric and details oriented. Excellent communication skills both verbal and written. Highly organized and process driven. Resourceful and collaborative while balancing multiple priorities. This role offers mainly remote More ❯

onboarding. Project Support or customer success experience Experience using salesforce or similar CRM software. Google suite product is desirable Demonstrate the ability to be customer-centric and details oriented. Excellent communication skills both verbal and written. Highly organized and process driven. Resourceful and collaborative while balancing multiple priorities. This role offers mainly remote More ❯

Rate: £400 per day Your New Role A leading technology consultancy is seeking an AWS Consultant with a specialism in Amazon Connect to design and deliver scalable, customer-centric contact-centre solutions for an enterprise client. This position blends AWS solution design with hands-on configuration and implementation, suited to someone who combines strong technical capability More ❯

Rate: £400 per day Your New Role A leading technology consultancy is seeking an AWS Consultant with a specialism in Amazon Connect to design and deliver scalable, customer-centric contact-centre solutions for an enterprise client. This position blends AWS solution design with hands-on configuration and implementation, suited to someone who combines strong technical capability More ❯

organisation. You'll be the bridge between business stakeholders and engineering teams, ensuring that every change is implemented smoothly and effectively. Your expertise will help maintain a customer-centric approach, ensuring that both internal and external needs are met. Key Responsibilities: Lead Testing Strategy: Develop and execute testing strategies for inbound changes affecting Balance Sheet Management … services. Proven track record of managing change and transformation projects. Strong analytical skills for impact assessment and data interpretation. Excellent stakeholder management and problem-solving capabilities. A customer-centric mindset focused on delivering value-driven outcomes. Proficient in MS Office, Jira, Jira Align, and SQL. Bonus: Treasury experience is advantageous! Why Join Us? Our client powers More ❯