1 of 1 Contract Digital User Researcher Jobs in England

SC Cleared User Researcher | GDS Discovery | Digital Services User Needs Mapping | Discovery | GOV.UK | Service Design | Remote SR2 is working with a digital consultancy delivering a GDS-aligned Discovery for a central gov department. They're looking for a User Researcher to help lead user-centred insight and evidence generation across an … week Discovery into future digital development environments. You'll work as part of a multidisciplinary team, mapping user needs across service life cycles and identifying how different user groups interact with technical environments. Your research will shape key Discovery outputs, including user journeys, support models, access needs, and the service blueprint for Alpha. Key Responsibilities: Plan … and conduct in-depth user research across a range of internal user groups Map user needs across the product/service life cycle and beyond Identify pain points, unmet needs, and edge cases in current development environments Collaborate with service designers, technical architects, and product leads to align findings Support the Discovery team in defining access models More ❯