Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication … and resources content for email campaigns, our partner website and internal knowledgemanagement system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledgemanagement resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Hays
Role Overview Our client is looking for an experienced Knowledge and Information Manager to support two high-profile projects-one of which involves a significant Microsoft 365 migration. The role will be split evenly across both initiatives, focusing on the effective management of information systems and ensuring best practices are embedded across the organisation. You'll be responsible … for overseeing systems that support records management, data governance, information architecture, and knowledge sharing, ensuring they are aligned, well-maintained, and deliver measurable value. A key part of the role involves working closely with stakeholders to embed robust information and records management practices, support the development of the Information Asset Register, and provide expert guidance on intellectual … property and compliance. You'll also represent the function in key meetings, including governance forums and project working groups. Responsibilities Deliver knowledge and information management support across two concurrent projects, including an M365 migration Manage and enhance systems that underpin records management, data governance, and knowledge architecture Collaborate with stakeholders to embed effective information managementMore ❯
Employment Type: Contract, Work From Home
Rate: £400.0 - £420.0 per day + £400 - 420 per day
experience using ServiceNow. Work closely with both IT and business users to resolve functional issues. Triage and escalate issues across cross-functional teams to ensure timely resolution. Maintain service management standards, including Incident, Problem, Change, and Capacity management. Adhere to defined SLA agreements, shift rotations, and delivery models. Collaborate with SMEs and other stakeholders to ensure a high standard … of service continuity. Maintain effective communications between suppliers, OEMs, and business teams. Assist with reporting and tracking progress on issue resolution and service improvements. Share knowledge within the team and contribute to process improvement initiatives. Key Skills & Experience: Strong background in IT/OT support, ideally within manufacturing environments. Knowledge of Manufacturing Shop Floor systems, including line-side … IT devices such as: Barcode scanners & printers Smart devices Touch screens and monitors MRTs and other endpoint technologies Endpoint hardware/software troubleshooting in a production setting. Working knowledge of ServiceNow and associated processes (Incident, Change, SLM, KnowledgeManagement). Familiarity with SLA-driven environments and structured escalation procedures. Strong communication and stakeholder management skills. Ability More ❯
Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom Hybrid / WFH Options
Experis
the end user base within the a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Key Skills/requirements Provide expert consultation on the usage and optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer … user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days onsite within the first few weeks to build relationships) Take ownership of end user issues and queries that are raised, perform triage to ensure they are managed … by the appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems Work with multi-disciplinary teams to understand current and planned functional More ❯
Knowledge & Information Manager - M365 Migration & Project Support This will be a 6 month minimum assignment. Day rate is £450 per day, Outside IR35. You must hold a current/valid SC clearance to apply. Key Responsibilities: Provide oversight of information systems, records management, data governance, and knowledge management. Embed best practice around information architecture, IP, and asset … register processes. Advise stakeholders and staff on records and knowledgemanagement matters. Attend key project and governance meetings. Skills & Experience: Relevant RQF Level 3 qualification. Experience with content management systems and database management. Strong technical understanding of taxonomies, glossaries, metadata, and information standards. Excellent stakeholder and risk management capabilities. This role offers a great opportunity to … influence how knowledge is captured and shared across high-impact transformation projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to More ❯
Knowledge & Information Manager - M365 Migration & Project Support This will be a 6 month minimum assignment. Day rate is £450 per day, Outside IR35. You must hold a current/valid SC clearance to apply. Key Responsibilities: Provide oversight of information systems, records management, data governance, and knowledge management. Embed best practice around information architecture, IP, and asset … register processes. Advise stakeholders and staff on records and knowledgemanagement matters. Attend key project and governance meetings. Skills & Experience: Relevant RQF Level 3 qualification. Experience with content management systems and database management. Strong technical understanding of taxonomies, glossaries, metadata, and information standards. Excellent stakeholder and risk management capabilities. This role offers a great opportunity to … influence how knowledge is captured and shared across high-impact transformation projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to More ❯
within defined SLAs. Deliver permanent solutions to recurring system and performance issues. Collaborate with technical teams, stakeholders, and suppliers to ensure seamless operations. Maintain and improve support documentation and knowledge-sharing tools. Deliver clear, regular updates to internal stakeholders. Coordinate technical communications across OEMs, suppliers, and end-users. Assist and cover other team members when required. Essential Skills & Experience … Strong hands-on experience supporting MES/MOM technologies in manufacturing environments. Proficient in Aveva/Wonderware Intouch, PLC, SCADA, and HMI systems. Knowledge of machine integration, including OPC and other interfacing protocols. Experience with Commercial-Off-The-Shelf (COTS) manufacturing IT applications. Skilled in integrating factory automation layers with MES platforms. Excellent communication skills with the ability to … interact with technical and non-technical stakeholders. Familiarity with IIoT devices, sensors, and manufacturing control systems. Experience using ServiceNow, with working knowledge of Incident, Problem, Change, and KnowledgeManagement processes. Understanding of ITIL practices is beneficial. Person Specification: 4-6 years of experience in supporting manufacturing and quality-related shopfloor applications. Strong hands-on background in production More ❯
years (Apply online only) GBP/Day (Inside IR35) Key Responsibilities Good understanding and usage of the following programming languages: JAVA, .NET, Node.js, PHP, C, C++, HTML etc. Knowledge in middleware like WebLogic, WebSphere etc. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment Ability to do requirement gathering and target environment analysis … integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance Testing tools Ability to create custom dashboards from the Dynatrace tool based on customer requirements Strong knowledge of APM KPIs and reporting Ability to deliver client PoC/PoV demonstrating tool benefit and capabilities Ability to document resolved issues in an effective manner for knowledgemanagement Ability to cross-train peers with tool usage and assist in creation of best-practices More ❯
Dynatrace experience with DQL is mandatory Experience: 7-10 years Key Responsibilities Good understanding and usage of the following programming languages: JAVA, .NET, Node.js, PHP, C, C++, HTML etc. Knowledge in Middleware like WebLogic, WebSphere etc. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment Ability to do requirement gathering and target environment … integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance Testing tools Ability to create custom dashboards from the Dynatrace tool based on customer requirements Strong knowledge of APM KPIs and reporting Ability to deliver client PoC/PoV demonstrating tool benefit and capabilities Ability to document resolved issues in an effective manner for knowledgemanagement Ability to cross-train peers with tool usage and assist in creation of best-practices More ❯
we need strong and relevant profiles as soon as possible. Key Responsibilities Good understanding and usage of the following programming languages: JAVA, .NET, Node.js, PHP, C, C++, HTML etc. Knowledge in Middleware like WebLogic, WebSphere etc. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment Ability to do requirement gathering and target environment … integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance Testing tools Ability to create custom dashboards from the Dynatrace tool based on customer requirements Strong knowledge of APM KPIs and reporting Ability to deliver client PoC/PoV demonstrating tool benefit and capabilities Ability to document resolved issues in an effective manner for knowledgemanagement Ability to cross-train peers with tool usage and assist in creation of best-practices More ❯
managing the funding schemes, we provide professional advice, expertise, and support to grant recipients throughout all stages of their projects. We also offer insight, intelligence, and influence by sharing knowledge and lessons learnt from project delivery to help improve future schemes and policy development. We were created in 2004 and have been growing ever since. We now employ … and delivering tailored learning experiences and resources for staff. Innovate Solutions: Partner with HR to develop a catalogue of cutting-edge learning tools and materials. Stay Ahead: Keep your knowledge fresh on software capabilities and upcoming features, so Salix stays at the forefront of technology. What You'll Do Design and deliver training sessions for groups and individuals, ensuring … in learning design and delivery, and skilled in simplifying the complex so that everyone thrives in the digital space. Key Skills include: Learning design and development Learning delivery and managementKnowledgemanagement and content creation This role aligns with the Skills Framework for the Information Age (SFIA) at level 4 competencies, making it an excellent fit for More ❯