conversion, activation, engagement, cross-sell, and retention. Campaign Execution & Optimization- Own the creation and deployment of campaigns across channels (Email, IPD, SMS, etc.), aimed at driving activation and retention Performance - Monitor campaign performancemetrics and KPIs, drawing actionable insights to optimize marketing effectiveness. Customer Journey Management- I dentify friction points and opportunity areas to enhance customer satisfaction … that drive measurable growth. Strong analytical mindset with experience using tools like Tableau, SQL, or similar. Experience with personalization, segmentation, and customer journey mapping. Understanding of growth marketing, retention metrics (e.g., churn, NPS, LTV), and behavioural triggers. Benefits Global company Friendly team ,stunning offices Free Breakfast More ❯
to ensure alignment with business objectives and technical requirements. Collaborate with stakeholders to define evaluation criteria and scoring mechanisms. Non-Functional Requirements (NFR): Identify and document NFRs such as performance, scalability, reliability, and usability. Ensure that the selected solution accommodates these requirements effectively. Architectural Design: Develop high-level architecture designs and detailed technical specifications for software solutions. Ensure that … date for future reference. Quality Assurance: Establish quality assurance processes to ensure that solutions meet defined standards and requirements. Conduct code reviews and provide feedback to development teams . Performance Monitoring: Monitor the performance of implemented solutions and identify areas for improvement. Propose optimisations and enhancements based on performancemetrics Qualifications: Bachelor's degree in Computer More ❯
design, engineering, and marketing. Drive personalisation and segmentation strategies to create differentiated experiences for different customers. Ensure all digital journeys are compliant, accessible, and aligned with the brand promise. Performance & Optimisation Monitor journey performance using analytics and customer feedback, identifying friction points and opps. A/B, multivariate testing to optimise customer experiences. Report on performancemetricsMore ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Total IT
and delivery quality. Conduct appraisals and provide coaching, feedback, and guidance to team members. Work in partnership with the Head of Operations and HR Manager on career development frameworks, performance escalations, and recruitment processes. Step in to cover critical tasks during periods of annual leave or sickness, while focusing primarily on oversight and process guardianship. Oversight and Guardianship Act … are clear at all times. Act as escalation point for governance issues, risks, and decisions. Liaise with Finance on project milestones, budgets, and invoicing. Continuous Improvement Monitor PMO team performance against agreed measures (compliance, efficiency, customer satisfaction). Lead focus groups and initiatives to refine processes, templates, and tools. Promote the PMO across the business as a driver of … Signed Data Asset Form (where appropriate) Kick-off call completed with documented follow-up Pulse Calls arranged, completed, and followed up All details recorded in Halo PSA and SharePoint PerformanceMetrics: Compliance: Zero major compliance breaches per quarter Efficiency: 95% of projects delivered on time and within budget Customer Satisfaction: 90%+ client satisfaction scores across projects Internal More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
RFP, RFI, RFQ) from development to award. draught and review various agreements, ensuring compliance with risk control functions. Support regulatory compliance and monitor supplier adherence to contracts. Present procurement performancemetrics to senior management. What We're Looking For: Experience in a global finance organisation. Extensive background in sourcing or procurement, particularly in indirect sourcing. In-depth knowledge More ❯
and deployment of campaigns across channels (Email, IPD, SMS, etc.), aimed at driving activation and retention Use our in-house experimentation and campaign management platforms to continuously improve campaign performance and user experience. Monitor campaign performancemetrics and KPIs, drawing actionable insights to optimize marketing effectiveness. Map and continuously refine key lifecycle journeys for core customer segments … written communication skills; ability to present findings and recommendations to leadership. Self-starter with a bias for action and a test-and-learn mindset. Understanding of growth marketing, retention metrics (e.g., churn, NPS, LTV), and behavioral triggers. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to More ❯
marketing teams. Drive personalization and segmentation strategies to create differentiated experiences for different customer types. Ensure all digital journeys are compliant, accessible, and aligned with brand promise. Monitor journey performance using analytics and customer feedback, identifying friction points and opportunities. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Regularly report on performancemetrics to senior leadership, highlighting successes and areas for improvement. Influence stakeholders and align priorities across multiple business units. Foster a culture of customer-centricity, innovation, and continuous improvement Skills/Experience: Bachelor's degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record in digital product, journey, or experience management. More ❯
marketing teams. Drive personalization and segmentation strategies to create differentiated experiences for different customer types. Ensure all digital journeys are compliant, accessible, and aligned with brand promise. Monitor journey performance using analytics and customer feedback, identifying friction points and opportunities. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Regularly report on performancemetrics to senior leadership, highlighting successes and areas for improvement. Influence stakeholders and align priorities across multiple business units. Foster a culture of customer-centricity, innovation, and continuous improvement Skills/Experience: Bachelor's degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record in digital product, journey, or experience management. More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Experis
info Ask the tough questions Flag and manage risks issues, blockers Strong Excel and reporting skills (VB/Macros experience) Data Analysis: Strong ability to analyse project data, including performancemetrics, financial data, and resource utilisation. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance, and outcomes. Dashboard Development More ❯
meet regulatory and internal compliance requirements. Incident and Problem Management: Oversee incident response and root cause analysis related to build and release operations, ensuring timely resolution and preventative measures. Performance Monitoring and Optimization: Monitor build and release performancemetrics and implement optimizations to improve efficiency and reliability. Stakeholder Collaboration: Work closely with cloud, application, and security teams More ❯
looking for a commercially minded Senior Commercial Finance Analyst to join the Digital & Technology team. This is a high-impact role where you'll combine sharp financial insight with performance analysis to help shape strategic decisions, improve governance, and drive value from the technology investments. The Senior Commercial Finance Analyst role: Provide clear, accurate financial insights to support planning … forecasting, and decision-making. Analyse commercial, portfolio, and operational data to identify trends, risks, and opportunities. Support vendor performance reviews with evidence-based insights. Monitor SLAs and KPIs, recommending process and governance improvements. Partner with technology teams to embed performancemetrics into projects and contracts. Ensure robust financial control, including accurate accruals, receipting, and audit-ready documentation. … management. Comfortable working in a fast-paced, cross-functional environment. Proactive, detail-focused, and confident in influencing stakeholders. In this role, you'll have the opportunity to shape the performance and financial health of the technology function, working on strategic projects that put you at the heart of senior decision-making. You'll help drive efficiency, strengthen governance, and More ❯
cross-functional teams, fostering innovation and collaboration. Manage programme-level risks, dependencies, and change management efforts. Drive stakeholder engagement and ensure clear communication across executive and operational levels. Monitor performancemetrics to track programme success and identify continuous improvement opportunities. Essential Skills & Experience: Proven experience leading large-scale digital transformation programmes , ideally involving RPA (Robotic Process Automation) and More ❯
Job Description: We are looking for a skilled Capacity Analyst to monitor, forecast, and optimize resource utilization across systems and operations. The role involves analyzing performance trends, ensuring service availability, and supporting capacity planning to meet business demands. Key Responsibilities: Perform capacity planning, monitoring, and forecasting for systems, applications, or business operations. Analyze performancemetrics to identify … and optimization opportunities. Collaborate with IT, business, and operations teams to align capacity with demand. Provide regular reports, dashboards, and recommendations to stakeholders. Ensure compliance with SLAs, availability, and performance standards. Required Skills & Experience: Experience as a Capacity Analyst or in capacity planning/performance management. Strong analytical skills with knowledge of monitoring and reporting tools. Familiarity with More ❯
is looking for a commercially minded Technology Finance Analyst to join the Digital & Technology team. This is a high-impact role where you'll combine sharp financial insight with performance analysis to help shape strategic decisions, improve governance, and drive value from the technology investments. The Technology Finance Analyst role: Provide clear, accurate financial insights to support planning, forecasting … and decision-making. Analyse commercial, portfolio, and operational data to identify trends, risks, and opportunities. Support vendor performance reviews with evidence-based insights. Monitor SLAs and KPIs, recommending process and governance improvements. Partner with technology teams to embed performancemetrics into projects and contracts. Ensure robust financial control, including accurate accruals, receipting, and audit-ready documentation. Collaborate … management. Comfortable working in a fast-paced, cross-functional environment. Proactive, detail-focused, and confident in influencing stakeholders. In this role, you'll have the opportunity to shape the performance and financial health of the technology function, working on strategic projects that put you at the heart of senior decision-making. You'll help drive efficiency, strengthen governance, and More ❯
app, used by thousands of employees every day. The app is already live, and the next phase is to bolt on new functionality around data visualisation, compliance, recognition, and performancemetrics - giving staff and managers real visibility into performance while celebrating success through engaging dashboards. This is a contract opportunity to play a key role in shaping … deliver a seamless experience. Shape and prepare the data in the first phase (SQL, ETL pipelines from Teradata to AWS). Deliver visually appealing and intuitive dashboards that make performance data clear and engaging. Collaborate with a wider team - this is not a solo build, but a project with multiple stakeholders. Skills & Experience iOS App Development (SwiftUI essential) Strong More ❯
to enable the large scale production of FMD and BTV antigen and finished product in a timely and cost effective manner. Analyse production data to identify trends, deviations, and performance metrics. Assist in the execution of cleaning validation protocols in line with GMP requirements. Bring in SQL/Power BI approaches to improve the site approach to data. Support More ❯
Chandler's Ford, Eastleigh, Hampshire, England, United Kingdom
Edward Mann Group
in Power BI. Manage new starter setup within financial systems, including hours and income targets. Maintain and update fee earner records, ensuring accuracy of billing rates, targets, and other performance metrics. Produce and distribute monthly KPI reporting packs and dashboards. Create and manage ad hoc reports for internal stakeholders as required. Assist in the design and testing of financial More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Pontoon
requests for EMBER. Capture, manage, and analyse data to forecast operations and provide actionable insights. Create and maintain reports and dashboards in Power BI and Excel to communicate key performance metrics. Assist in the organisation of team resources to ensure optimal productivity and workflow. Contribute to the development and improvement of team processes, procedures, and reporting methods. Collaborate with More ❯
2. Define Service Display Criteria Develop and implement criteria for how services should be represented, including: Service Layers and Color Coding for visual clarity. Service Level Agreements (SLAs) and performance metrics. Priority Levels based on business impact and urgency. Ownership Models (In-house vs. Supply Chain/Third-party). Hosting Locations (Cloud, On-premises, Hybrid). 3. Design More ❯
Information Systems function, ensuring accurate data collection, reporting, and compliance across all departments. You’ll be instrumental in shaping data-driven decision-making, supporting curriculum planning, funding returns, and performance analysis. Key Responsibilities Oversee the college’s MIS operations, ensuring data integrity and timely reporting Manage ILR submissions and ensure full compliance with ESFA and other funding bodies Lead … and develop a small team of MIS professionals Collaborate with curriculum and support teams to optimise data usage Provide strategic insights through dashboards and performancemetrics Ensure GDPR compliance and robust data governance What We’re Looking For Proven experience in MIS management within the Further Education sector Strong understanding of ILR, funding methodologies, and regulatory frameworks Proficiency More ❯
for customers across all software platforms. Develop and implement strategies to improve operational efficiency. Collaborate with internal departments to align support services with business objectives. Monitor and report on performancemetrics, identifying areas for improvement. Oversee resource allocation to ensure optimal service delivery. Act as a point of escalation for complex customer issues. Profile A successful Regional Software … managing software support operations including customer related fields. Strong knowledge of the technology and telecoms industry. Exceptional leadership and team coordination skills. Exceptional customer service experience Ability to analyse performance data and implement improvements. Excellent communication and problem-solving abilities. Familiarity with software support tools and systems. A results-driven approach to achieving service excellence. Excellent leadership skills Hands More ❯
is your next big move. What you'll do: Plan and run multi-channel campaigns to grow event audiences Manage event websites and optimise for SEO/UX Analyse performancemetrics and report ROI Collaborate with internal teams and external partners Launch and optimise PPC/SEM campaigns Champion innovation and marketing best practices What you'll bring More ❯
Work with stakeholders, including design, product, and executive teams, to address platform-related technical issues. Build analytical tools to leverage the data pipeline, providing actionable insights into key business performancemetrics, such as operational efficiency and customer acquisition.? All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will More ❯
communications network infrastructure. Your expertise will ensure the security and efficiency of our network operations. Key Responsibilities: Utilise network management tools to monitor network and voice traffic loads and performancemetrics, ensuring service levels are met. Create insightful reports and proposals for network improvements to support business needs. Identify and resolve operational problems and implement necessary network changes More ❯
communications network infrastructure. Your expertise will ensure the security and efficiency of our network operations. Key Responsibilities: Utilise network management tools to monitor network and voice traffic loads and performancemetrics, ensuring service levels are met. Create insightful reports and proposals for network improvements to support business needs. Identify and resolve operational problems and implement necessary network changes More ❯