22 of 22 Contract Performance Metrics Jobs in England

Performance Analyst - Digital Industry: Public Sector/Government Digital Services Rate: Up to £400/day inside IR35 Contract Type: Mandated PAYE only (Inside IR35) Security Clearance: SC Clearance required Duration: 6 months (Extension possible) Location: Telford - 2 days per week onsite About the Role The forms team uses … multidisciplinary environment built around key technologies including Upscan, Kana, Scala, the GDS prototyping kit, and Legup. We're looking for a Performance Analyst who wants to help a busy, high-impact delivery team improve how it uses data to shape and assess an always-full pipeline of digital forms. ...

Lead to join a large-scale enterprise transformation programme , taking ownership of the non-functional testing strategy across multiple workstreams. You'll lead the Performance Testing and Operations Acceptance Testing (OAT) teams, ensuring the platform is resilient, scalable and ready for production. This is a key leadership role, working … closely with engineering, architecture and delivery teams to drive performance, operational readiness and continuous improvement throughout the programme lifecycle. Key Responsibilities Define and own the end-to-end non-functional testing strategy across the programme. Lead the Volume & Performance Testing and Operations Acceptance Testing (OAT) teams. Establish performance ...

Hays are now looking for a Quality Engineer/Performance Tester for one of our local clients: £310 p/d Inside IR35 3 days p/w in the office, 2 WFH Location is one of either London, Manchester or Leicester We're looking for strong experience … performance and non-functional testing to support the delivery of large-scale digital services. The role will focus on ensuring applications are scalable, reliable and performant through a combination of performance testing, API testing and quality engineering practices. What you'll be doing Design, develop and execute performance ...

environments. Strong analytical and critical-thinking skills with the ability to interpret data and translate business requirements into actionable reporting solutions. Understanding of commercial performance metrics and KPIs, with the ability to connect reporting outputs to business outcomes. Proven ability to work independently, take ownership of projects ...

Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident … problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition ...

Interim Ecommerce Performance AnalystManchesterHybrid (3 days per week)Daily rate: c.£500-550 per day We're working with a large consumer-facing business undergoing significant growth across its digital and ecommerce channels. The business is looking for an experienced analyst who can turn customer and behavioural data into … Working closely with product, engineering and retail teams, you'll provide insight into customer journeys, identify opportunities to improve conversion and help define how performance is measured across the digital estate. Key Responsibilities Analyse customer journeys, funnels and drop-off points across ecommerce platforms Deliver cohort, segmentation and behavioural ...

service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages … while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards ...

project budgets, track expenses, and provide regular financial reports to stakeholders. Risk Assessment: Identify potential risks and issues, implementing strategies to mitigate them effectively. Performance Monitoring: Analyse project performance data, providing insights and recommendations to enhance efficiency. Stakeholder Communication: Collaborate with project teams and stakeholders, ensuring clear communication … alignment on project goals. Reporting: Prepare and present regular reports on project status, financials, and performance metrics to senior management. Essential Skills and Qualifications: Proven experience as a Project Controller or similar role within a project-based environment. Strong financial acumen with experience in budget management and financial ...

back-office team focused on delivering Industry SLA's, whilst adapting and incorporating all the change projects currently ongoing. Accountable for delivering against key performance metrics and managing the day to day performance while being a Player/Manager on a small team. Key analytical skills … business objectives, and that any change requirements are managed appropriately. Responsible for the delivery and reporting of all elements relevant to convey the team performance across all areas and projects. Using said reporting to manage workstreams in the area to successfully achieve all industry and internal SLAs through appropriate ...

role Key Responsibilities PMO Leadership: Deliver a UK PMO function supporting Real Estate, Workplace, Facilities, and Technology-enabled transformation programmes. Portfolio Oversight: Monitor project performance, budgets, timelines, resource allocation, and dependencies across a portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls … Real Estate, Workplace, IT, Security, Facilities Management, external suppliers, consultants, and business stakeholders. Reporting & Insights: Deliver executive-level dashboards, portfolio reporting, RAID management, service performance metrics, and programme updates. Process Improvement: Drive continuous improvement across PMO processes, project delivery methodologies, service management practices, and supporting toolsets. Change Management ...

deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies and cross-functional initiatives. Champion Agile product ...

handle data with high accuracy, ensuring quality controls and validation processes are in place. Analytical Skills: Experience in tracking and interpreting KPIs and operational performance metrics, with the ability to create insightful dashboards and presentations. Strong Communication: Excellent verbal and written communication skills, capable of translating technical data ...

detection, investigation and response to cyber security incidents. Drive continual improvement across SOC processes, playbooks and operational procedures. Monitor and improve key SOC performance metrics including MTTD, MTTR and SLA performance. Ensure effective use and optimisation of SIEM, EDR/XDR and SOAR technologies. Coordinate major cyber incidents … security engineering teams to enhance detection capabilities. Manage relationships with third-party security providers and technology vendors. Produce operational and executive reporting on SOC performance, cyber threats and service improvements. Ensure compliance with security standards, regulatory requirements and industry best practice. Experience Required - Proven experience leading or managing ...

Managing and mentoring 3-5 Scrum Masters/Delivery Analysts Owning multi-£m delivery budgets, forecasting, cost optimisation, vendor management Setting departmental objectives and performance metrics aligned to the wider Digital/Data strategy Driving the shift towards persistent product teams and optimising delivery methodology Supporting board-level ...

digital marketing team. In this role, you will be instrumental in translating business initiatives into clear execution plans, monitoring progress, and delivering high-quality performance reports to regional management. This is an excellent opportunity for someone eager to develop hands-on experience in e-commerce and CRM operations. … Responsibilities Support team planning and coordination, translating company initiatives into actionable plans and timelines. Compile performance data from various business areas to prepare comprehensive weekly and monthly reports. Track business progress, summarize KPIs, and provide actionable recommendations to stakeholders. Collaborate with cross-functional teams, including management and procurement ...

digital marketing team. In this role, you will be instrumental in translating business initiatives into clear execution plans, monitoring progress, and delivering high-quality performance reports to regional management. This is an excellent opportunity for someone eager to develop hands-on experience in e-commerce and CRM operations. … Responsibilities Support team planning and coordination, translating company initiatives into actionable plans and timelines. Compile performance data from various business areas to prepare comprehensive weekly and monthly reports. Track business progress, summarize KPIs, and provide actionable recommendations to stakeholders. Collaborate with cross-functional teams, including management and procurement ...

planning exceptions. Carry out capacity planning and resolve supply or production constraints. Monitor production progress and adjust schedules where required. Analyse planning data and performance metrics to identify improvements. Work closely with internal stakeholders to resolve scheduling issues through to completion. Support inventory accuracy, production order management … another complex production environment. If you're an experienced scheduler or supply chain planner with strong ERP knowledge and a passion for improving production performance, we'd love to hear from you. ...

accurate, consistent and fully optimised to deliver the best possible user experience while supporting lead generation and sales. From improving user journeys to analysing performance, you'll sit at the heart of our digital marketing activity. We're also open to candidates from non-digital backgrounds who have hands … business Keeping all content up to date, accurate and aligned to brand standards Optimising pages for SEO and supporting paid media activity Analysing website performance and identifying areas for improvement Testing and implementing changes to improve user experience and conversion Ensuring websites are fully responsive across mobile, tablet ...

activity across Corporate Banking by: Managing and optimising workflow processes across multiple outreach campaigns Ensuring seamless data flow, accurate tracking, and high-quality workflow performance Identifying opportunities to automate, improve efficiency, and increase campaign visibility Producing dashboards, reports and performance metrics for senior stakeholders Transforming raw data ...

Skills Knowledge of the Ignition platform for building SCADA/HMI systems Familiarity with SCADA and OEE (Overall Equipment Effectiveness) concepts Ability to analyse performance metrics to drive process optimisation Experience leading a change management process How to Apply If you have a strong background in Siemens ...

positive and productive team environment, guiding your project team to success. Reporting & Analysis: Provide regular updates to senior management, showcasing project progress and performance metrics. Why Join Us? Impactful Work: Contribute to projects that drive real change in the commodities landscape. Collaborative Culture: Join a supportive team that values ...

focused organisation with a significant digital and physical presence. Operating at scale, they invest heavily in data and analytics to improve customer engagement, campaign performance, and commercial outcomes. Their collaborative environment brings together analytics, marketing, and commercial teams to deliver measurable business impact. This contract offers the chance … influence high-profile retail media activity within a complex, data-rich environment. The Role and Deliverables Analyse and measure the performance of retail media campaigns across multiple customer channels. Deliver actionable insights and strategic recommendations to improve campaign effectiveness and business outcomes. Partner with marketing, commercial, and business stakeholders ...