21 of 21 Contract Problem Management Jobs in England

Moorfields benefits document. Job description Job responsibilities Skills needed for this role EPR configuration: You have previously worked on the build for Meditech Expanse or a similar EPR. Incident management: You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. Problem management: You can investigate problems in systems, processes and … services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. Change management: You can implement simple changes based on requests for change. You know how to apply change control procedures. Asset and configuration management: You can maintain secure configuration and … accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. Availability and capacity management: You know how to manage service components to ensure they meet business needs and performance targets. Continual service improvement: You can implement policies and propose process efficiency and common ways in which processes are optimised. You can More ❯

market connectivity. * Ensure incident resolution within agreed SLA/SLOs. * Monitor critical systems using tools like Dynatrace, Splunk, Zabbix, etc. * Perform daily health checks, deployments, and recovery procedures. Incident & Problem Management: * Take ownership of incidents, coordinate resolution across IT teams and vendors. * Conduct post-incident reviews (PIRs) and contribute to problem management. * Write and maintain runbooks, SOPs … and technical documentation. Infrastructure Management & Automation: * Perform system administration tasks on Windows and Linux servers (basic). * Manage and troubleshoot middleware (Tomcat, MQ, Kafka). * Automate recurring tasks using PowerShell, Bash, or Python scripts. * Contribute to Infrastructure as Code (IaC) initiatives using Terraform, Ansible. Business/Market Knowledge: * Understand Front Office processes and market data flows. * Support trading desks … in-house platforms). * Understanding of financial instruments: Equities, FX, Rates, Derivatives. * Market data feed experience (Bloomberg, Reuters, ICE) is a strong plus. ? Processes & Tools: * ITIL: Incident, Change, and Problem Management. * CI/CD tools (Jenkins, GitLab CI, etc.). * Familiarity with Agile/DevOps environments. ? Soft Skills: * Strong problem-solving mindset and ability to work under pressure. More ❯

and market connectivity.* Ensure incident resolution within agreed SLA/SLOs.* Monitor critical systems using tools like Dynatrace, Splunk, Zabbix, etc.* Perform daily health checks, deployments, and recovery procedures.Incident & Problem Management:* Take ownership of incidents, coordinate resolution across IT teams and vendors.* Conduct post-incident reviews (PIRs) and contribute to problem management.* Write and maintain runbooks, SOPs … and technical documentation.Infrastructure Management & Automation:* Perform system administration tasks on Windows and Linux servers (basic).* Manage and troubleshoot middleware (Tomcat, MQ, Kafka).* Automate recurring tasks using PowerShell, Bash, or Python scripts.* Contribute to Infrastructure as Code (IaC) initiatives using Terraform, Ansible.Business/Market Knowledge:* Understand Front Office processes and market data flows.* Support trading desks during market … in-house platforms).* Understanding of financial instruments: Equities, FX, Rates, Derivatives.* Market data feed experience (Bloomberg, Reuters, ICE) is a strong plus.? Processes & Tools:* ITIL: Incident, Change, and Problem Management.* CI/CD tools (Jenkins, GitLab CI, etc.).* Familiarity with Agile/DevOps environments.? Soft Skills:* Strong problem-solving mindset and ability to work under pressure. More ❯

Role: Intune Device management SME (UK SC Clearance - Mandatory) Location: Gloucester, UK Hybrid (Inside IR35) Job Purpose and primary objectives: Intune SME to provide L3 support for Intune, MacOS related requests/issues Key responsibilities (please specify if the position is an individual one or part of a team): UK SC (Security Cleared) is Mandatory Hands-on experience with … Intune management (Mobile Devices and MacBook) Uploading apps to Microsoft Intune and create app protection policy Identify and deploy application updates through Microsoft Intune for Mobile Devices (Android, iOS and iPadOS) Identify and deploy application updates through Microsoft Intune for MacBook Vulnerability Remediation as per CE standard Mobiles/Mac SRA remediation as per recommendation from Security Managing and … Knowledge of Microsoft Azure environment, Azure AD Experience of PowerShell for Intune Understanding of Active Directory & Active Directory Federation Services Solid understanding of ITIL/ITSM best practices Excellent problem solving and decision-making skills. Ability to work independently and as part of a team Certifications in Intune, Agile are an advantage MCP/MCTS/MCSA/MCSE More ❯

expected to work across all three sites, Basildon, Broomfield and Southend Hospitals. Main duties of the job Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management Service Catalogue Management and Service Level Agreement Management in accordance to the local policies and procedures. A More ❯

seeking a dynamic Group EPR Programme Director to lead this transformative programme. As our Group EPR Programme Director, you will play a pivotal role in the procurement, implementation, and management of a new, integrated Electronic Patient Record (EPR) system across all Acute sites in the partnership. This is a key leadership position, responsible for delivering a seamless and innovative … will benefit both our staff and the patients we serve. Main duties of the job We are seeking a visionary and experienced leader with a deep understanding of programme management in complex organisational settings. You should have the ability to inspire and engage teams, deliver large-scale system integration projects, and effectively communicate across all levels of the organisation. … multiple staffing groups and departments further engaging with a wide range of stakeholders. Working closely with Senior Responsible Officers (SROs) and executive leads to establish and lead a Programme Management Office, ensuring the coherence and success of the programme. Taking a lead role in corporate decision-making during your 2-year tenure, while driving the development, implementation, and monitoring More ❯

Highly Onsite Presence - Must have a strong background ITIL Service Management Background in the disciplines of Problem and Incident Management and Management of those resources within a medium/large sized fast moving multi business unit company. It is highly probable that the ideal candidate will have Outstanding Communication and Management skills and have an … ITIL accreditation within Service MGT - ideally but not essentially Problem or Incident Management. Umbrella - 6 months initial. Excellent Opportunity to work with a truly outstanding organisation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. More ❯

Systems and Theory of Constraints Experience leading and caching teams with varying levels of experience In depth experience in Release Planning and Support, In depth experience in Complex Change Management Processes Complex Financial Services experience Release Responsibilities: Release planning- on a minimum of a weekly basis Supporting to remove impediments and blockers that arise with work/progress towards … a release, keeping deliverables on track Setting up of appropriate change requests Ensuring we meet our release audit/management responsibilities, following the correct release steps and document trails such as TSR's etc. Liaising with change management and ensuring appropriate approvals in place for releases, including attending CAB if needed. Resourcing both release support and warranty support … challenges arise Increasing release fluidity in the squad, driving forward value add activity and progressive release processes/speed/frequency improvements Incident Responsibilities: Liaising and engaging major incident management when incidents occur Supporting bridge calls during incidents and engaging the right support Helping trace back incident root causes/impediments based on release schedules and service now records More ❯

AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for an Aladdin SME for a 6 month contract based in London with remote work available. At M&G our purpose is to … money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it … a close working relationship with Public Markets business stakeholders in order to determine functionality gaps and enhancement requirements. Process and Workflow: Promote best practice and global consistency. Incident/Problem Management: Manage and maintain incidents, enhancements, issues and risks log via Jira. Embedding and adoption: Working closely with customers to ensure that new systems and process are embedded More ❯

questions are routed to the correct teams for quick resolution. Prepare & present status reports, risk mitigation plans and timely updates to all relevant stakeholders. Understanding of Service First, Incident Management, Problem Management, Change Record management Must have good communication skills and stakeholder management skills. Skills and Qualifications: Strong technical expertise in Tally development: Experience with More ❯

by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first-line support for all DTS services, following the Directorate's Incident Management process, monitoring, and ensuring compliance with departmental policies and procedures to meet the needs of students, staff, and other key stakeholders, both internal and external. Act as the first … the diagnosis and resolution of specific, routine, and/or complex incidents, requests, problems, and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the Problem Management process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant … in proactive activities such as system upgrades, driver and software installations, and configurations during quieter periods of the business year. Undertake established monitoring activities as defined by the Event Management Process, including researching and collating information for reporting and/or escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products More ❯

by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first-line support for all DTS services, following the Directorate's Incident Management process, monitoring, and ensuring compliance with departmental policies and procedures to meet the needs of students, staff, and other key stakeholders, both internal and external. Act as the first … the diagnosis and resolution of specific, routine, and/or complex incidents, requests, problems, and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the Problem Management process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant … in proactive activities such as system upgrades, driver and software installations, and configurations during quieter periods of the business year. Undertake established monitoring activities as defined by the Event Management Process, including researching and collating information for reporting and/or escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products More ❯

the company's network infrastructure. Key Responsibilities: Network & Security Monitoring: Perform daily monitoring of network infrastructure and cyber security systems to prevent unplanned downtime, security breaches, or vulnerabilities. Network Management: Develop, maintain, and support the organization's network, including managing Layer 2/3 devices, LAN/WAN, B2B connections, remote access, load balancing, Wi-Fi, and network performance … tools. IT Security Management: Manage IT security systems, including next-generation firewalls, IPS, SIEM tools, endpoint security, and other devices/services. Respond to and analyze security incidents, deploying patches and mitigating vulnerabilities promptly. Security Incident Response: Identify and respond to external and internal threats, investigate security incidents, and implement necessary fixes. Project Collaboration: Work on cyber security projects … particularly those requiring security input, including the rollout of new security measures across the organization. Tool & Software Management: Install and manage firewall and data encryption software to protect sensitive business information. Risk Assessment: Continuously assess risks and report to management to support informed decision-making on cyber security matters. Incident & Service Management: Manage and resolve incidents or More ❯

issues Design and maintain network infrastructure, documentation, and architecture diagrams Proactively monitor network performance and implement improvements Create SOPs, traffic flow maps, and service improvement plans Own and drive problem management and risk mitigation Liaise with vendors and internal teams to ensure rapid issue resolution Participate in network upgrades, migrations, and capacity planning Mentor junior engineers and support More ❯

stakeholders to identify gaps, define enhancements, and contribute to strategic product selection. Process & Workflow: Promote best practices, highlight impacts, and ensure demand prioritization aligns with business objectives. Incident/Problem Management: Manage and resolve incidents, issues, and risks via Jira, identifying root causes and developing creative solutions. Embedding & Adoption: Partner with users to ensure effective embedding and scalable … Assist in defining new business requirements, designing processes, and maintaining strong relationships with investment teams. Required Experience & Skills: Mandatory Aladdin SME expertise. Experience as a change leader within Asset Management or a similar organization. Strong knowledge of end-to-end investment processes and a broad range of investment products. Proven ability to define business requirements, negotiate solutions, and operate More ❯

Description Key Qualifications Working knowledge and prior hands-on experience using AWS services at the DevOps Engineer level Incident, change & problem management experience. This role is heavily operational-oriented, including on-call requirements Strong background in setup & operation of enterprise observability tooling, specifically Prometheus, Grafana and Splunk, including usage of PromQL Proficient in one or more languages of … Python, Go, Bash, SQL Familiar with GitHub/GitOps/container orchestration/Kubernetes operations Working configuration and deployment management experience with CI/CD Skills AWS prometheus grafana Splunk Go SQL Job Title: SRE Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number More ❯

databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution Monitor system health, identify issues, and implement fixes. Security & Compliance Implement best practices in SAP Security (role management and access control). System Documentation Maintain up-to-date documentation for existing and new systems. Collaboration Work alongside IT teams and business stakeholders to develop technical solutions. Your … SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problem management . SAP Security experience (role management & access) a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with More ❯

databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution – Monitor system health, identify issues, and implement fixes. Security & Compliance – Implement best practices in SAP Security (role management and access control). System Documentation – Maintain up-to-date documentation for existing and new systems. Collaboration – Work alongside IT teams and business stakeholders to develop technical solutions. Your … SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problem management . SAP Security experience (role management & access) – a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with More ❯

databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution – Monitor system health, identify issues, and implement fixes. Security & Compliance – Implement best practices in SAP Security (role management and access control). System Documentation – Maintain up-to-date documentation for existing and new systems. Collaboration – Work alongside IT teams and business stakeholders to develop technical solutions. Your … SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problem management . SAP Security experience (role management & access) – a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with More ❯

ISE ideally and be able yo work with app/branch connections, Vlans and switches. You will be working in a infra team and providing support to incident and problem management from a networking perspective . This role will require you to be based on site in Derby for the majority of the week in the first instance More ❯

of Cisco networking environments (catalyst Switches) and have in-depth Zscaler experience (ZIA ZPA). You will be working in a infra team and providing support to incident and problem management from a networking perspective. This role will require you to be based on site in Newton Aycliffe for the majority of the week in the first instance More ❯