SIAM Lead - Service Operations
- Hiring Organisation
- Gazelle Global Consulting Ltd
- Location
- Reading, Berkshire, South East, United Kingdom
- Employment Type
- Contract
SIAM Lead 6-12 Month Contract | Hybrid UK | Competitive Day Rate We're seeking an experienced SIAM Lead to drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity, and continual service improvement … across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy Lead service delivery across multiple vendors and internal technology teams Own Incident, Problem, Change, Release, Service Request and Service Level Management processes Drive supplier collaboration, service performance and operational excellence Manage ...