all logic and segmentation flow smoothly. Focus on automated journeys - onboarding, renewal, and win back- to keep engagement high. Construct and schedule lifecycle, promotional, and transactional campaigns across push, SMS, email and in-app. Collaborate with product, data, and compliance teams to ensure journeys meet wider business goals. Monitor campaign performance, report on key metrics, and highlight opportunities for optimisation. More ❯
Brief the Aviation Safety Manager (UK) and Accountable Managers on investigation progress and/or findings as required. Highlight potential aviation safety risks through the Aviation Safety Manager (UK) & SMS and Aviation Risk Manager particularly where ‘Bowtie' safety barriers are found to be weak or missing. Liaise with stakeholders and subject matter experts on possible solutions to safety related issues More ❯
join a leading financial services client. The successful candidate will play a key role in shaping and delivering the client's strategy for customer communications across digital channels including SMS, email, push notifications, and in-app messaging. Key Responsibilities Lead a discovery phase to develop a product strategy for customer messaging and notifications, ensuring alignment with the client's digital … Key Components to Consider Interconnected notification services integrated with existing banking channels. A rules engine to enable context-aware messaging. Content management system for messaging templates. Delivery mechanisms across SMS, email, push, and in-app channels. Customer preference management aligned to regulatory requirements. Analytics and reporting to measure communications effectiveness. Essential Skills & Experience Strong experience in customer journeys and delivery … mechanisms for SMS, email, push notifications, and in-app messaging. Deep knowledge of industry best practices in customer communications. Proven track record of conducting current state solution assessments and shaping future strategies. ... More ❯