13 of 13 Contract Ticket Management Jobs in England

years of software development experience, including JAVA 5/J2EE, ReactJS, Web Services, XML, SQL, Gradle, Spring, Hibernate, Castor, REST/JSON, and Enterprise Messaging System. Experience with configuration management tools like Git, Tortoise SVN, Source Tree, Perforce, Plastic, and ticket management tools like Azure DevOps, JIRA, HPQC. Knowledge of the AGILE methodology/Scaled Agile Framework … of software development experience, including JAVA 5/J2EE, ReactJS, Web Services, XML, SQL, Gradle, Spring, Hibernate, Castor, REST/JSON, and Enterprise Messaging System. Extensive experience with configuration management tools like Git, Tortoise SVN, Source Tree, Perforce, Plastic, and ticket management tools like Azure DevOps, JIRA, HPQC. In-depth knowledge of the AGILE methodology/Scaled More ❯

have about the role, between 08:30 AM till 17:00 PM (Monday to Friday). Shifts : Contract - 16-Jun-25 to 12-Dec-25 Roles and Responsibilities : Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. Hub Stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs in warranty kit and liaise with vendors for parts and returns as per contract. Locker replenishments where appropriate as per contract. Highlight More ❯

IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user productivity ('Did You Know' articles and videos), other BRM initiatives Requires great attention to detail, a real … Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems … enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date with recent changes or new implementations Share observations More ❯

IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user productivity ('Did You Know' articles and videos), other BRM initiatives Requires great attention to detail, a real … Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems … enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date with recent changes or new implementations Share observations More ❯

any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Contract length: 15th Sep 2025- 12th Dec 2025 Location : Aldershot Roles and Responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract. Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract. Locker replenishments where appropriate as per contract. More ❯

PM (Monday to Friday). Contract - ASAP until June'26 Hours: 37.5 hours a week. Monday - Friday. Time: 8:30 AM - 5:00 PM Roles and Responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. Hub Stock management including … asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract. Locker replenishments where appropriate as per contract. Highlight potential More ❯

for? 3+ years software development experience, including: JAVA 5/J2EE, ReactJS, Web Services, XML, SQL, Gradle, Spring, Hibernate, Castor, REST/JSON and Enterprise Messaging System. Using configuration management tools like Git, Tortoise SVN, Source Tree, Perforce, Plastic and ticket management tools like Azure DevOps, JIRA, HPQC. Knowledge of the AGILE methodology/Scaled Agile Framework More ❯

presented via the employee self-service portal To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution. Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary What we are looking for More ❯

integration patterns. Familiarity with Guidewire or other Core Insurance COTS platforms is highly desirable. Strong understanding of Agile/Scaled Agile Framework and SDLC processes. Experience with configuration and ticket management tools (e.g., Git, Azure DevOps, JIRA). Proven leadership experience in managing and mentoring technical teams. Excellent communication and stakeholder engagement skills. Insurance domain experience, particularly in More ❯

between 09.00am till 17.00pm Monday to Friday.Location: Bazaar Road - Tidworth StartDate: 2 MonthsHours: 37.5 hours/week (7.5 hours/day)ShiftPattern: 9:00AM to 5:30PMRoles and Responsibilities: Ticket Management: Oversee and update support tickets assigned to the Hub, ensuring timely resolution and alignment with contracted service levels Asset & Stock Control: Manage incoming and outgoing hardware through More ❯

the 28k salary the role would pay as a starting point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of More ❯

the £28k salary the role would pay as a starting point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of More ❯

the £28k salary the role would pay as a starting point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of More ❯