1 to 25 of 27 Contract User-Centered Design (UCD) Jobs in England

active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks. The Role You will play … accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service blueprints, personas ...

active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong interaction design expertise, a passion for creating intuitive digital experiences, and experience working within GDS standards. The Role You will be responsible for designing accessible, user … quality digital services. Key Responsibilities Designing user journeys, task flows, and interaction patterns for complex digital services Creating wireframes, prototypes, and design specifications to communicate ideas clearly Collaborating with user researchers to incorporate insights into design decisions Working closely with developers ...

programme . This role requires someone who can operate at a strategic, organisational level , leading and embedding User-Centred Design (UCD) across a complex, multi-workstream environment. You will play a key role in shaping and improving end-to-end services, ensuring alignment with GDS standards … delivering meaningful outcomes for users, teams, and stakeholders. Key Responsibilities Lead and embed full UCD practice across a priority public-sector programme Operate at strategic and organisational level , overseeing multiple streams of work Influence senior stakeholders and support evidence-based decision-making Define, test, and improve end-to-end operational ...

working to GDS standards. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders, you will embed user-centred … design principles across programmes. Key Responsibilities Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research ...

context of an engineering focused team Strong understanding of user-centred product development, championing the use of user centered design even when the users are other engineers Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches ...

activities across complex delivery environments and multiple workstreams Act as the bridge between stakeholders , including business, technical, policy, and user-centred design teams Build and maintain strong stakeholder relationships across diverse functional areas Facilitate workshops, discovery sessions, and stakeholder discussions to elicit requirements and explore problems ...

Agile and Lean practices within an engineering-focused team * Strong knowledge of user-centred product development, promoting user-centred design even when the users are internal engineers * Proficient in outcome-based prioritisation, using approaches such as impact versus effort or cost of delay * Comfortable ...

context of an engineering focused team. Strong understanding of user-centred product development, championing the use of user centered design even when the “users” are other engineers. Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches. ...

context of an engineering focused team. - Strong understanding of user-centred product development, championing the use of user centered design even when the 'users' are other engineers. - Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches. ...

context of an engineering focused team.- Strong understanding of user-centred product development, championing the use of user centered design even when the “users” are other engineers.- Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches. ...

engineering focused team. You must have a strong understanding of user-centred product development, championing the use of user centered design even when the "users" are other engineers. Please apply ASAP if this is of interest. ...

stakeholders across multiple teams to ensure services are efficient, accessible, and meet GDS guidelines. This role requires a combination of strategic thinking, user-centered design expertise, and practical delivery skills. Key Responsibilities: Lead the design and iteration of digital and service experiences … that meet user needs Apply GDS service standards to ensure high-quality, compliant delivery Facilitate workshops and co-design sessions with multidisciplinary teams Collaborate with business analysts, developers, and product owners to translate service requirements into practical solutions Produce clear, compelling documentation and visualizations to communicate ...

Office Duration of Assignment: 6 Months Other Working Conditions: Candidate should be based out Ireland, Dublin and not from other locations. Role Description Design and prototype user interfaces for web and mobile applications using Figma. Create personas through a mix of user testing … other designers to create ESB compliant user-centric designs (ESB brand, accessibility WCAG 2.1 AA, security, privacy and Gaeilge by design). Conduct user research and usability testing to ensure that designs meet the needs of users. Collaborate with ESB's Digital Accelerator, Digital ...

technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems … analysts. Strong stakeholder engagement and communication skills. Experience working in complex or public sector environments is desirable. Familiarity with user-centred design principles and best practices Deliverables User research plan and research framework. Stakeholder and user insight reports. Identification of gaps ...

departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter Role Overview: We are seeking an experienced Technical Architect with strong expertise … Service Assessments and Technical Communities of Practice (TCoP). The role involves leading architectural design, ensuring compliance with GDS standards, and supporting digital services through assessment phases. Key Responsibilities: Lead end-to-end architecture design for digital services in line with GDS standards Guide teams through ...

ensuring compliance with GDS Service Standards and Technology Code of Practice. Job Description What you'll be doing: Lead the end-to-end design and implementation of integration solutions, ensuring all integrations are routed via the Customer Integration Hub and comply with enterprise architecture and GDS standards Embed … Service Standard principles throughout the integration lifecycle, including user-centred design, accessibility, security, and continuous improvement Collaborate with business analysts, technical BAs, and delivery teams to capture integration requirements and translate them into detailed interface specifications and solution designs Oversee integration of key platforms, including Customer ...

first - occasional travel to London Duration: 3 months We're looking for an experienced Interaction Designer to join our digital team and help design accessible, user-centred services that meet the needs of the public. You'll work on complex, high-impact services, collaborating closely with … researchers, content designers, developers and policy colleagues. What you'll do Design intuitive, inclusive and accessible user journeys for public sector digital services Apply user-centred design principles across discovery, alpha, beta and live phases Produce and iterate interaction designs using wireframes ...

Outside IR35 North West (once per week in the office) We are looking for an additional UX Designer, who will be supporting the design of customer self-service and agent-facing portals within an agile environment. The role involves creating wireframes, facilitating design workshops, and collaborating … closely with Product Owners, Business Analysts, Solution Architects, and developers. You will actively participate in sprint ceremonies, contribute to iterative design improvements, and ensure all solutions are aligned with user needs and business objectives. Across multiple phases, you will lead user testing, incorporate feedback ...

deliver qualitative and quantitative user research across the service lifecycle Translate user needs into clear insights to inform design and product decisions Work closely with service designers, product managers and delivery teams Engage with a range of stakeholders and present research findings clearly Ensure … User Researcher in the public sector or similarly complex environments Strong hands-on experience with user-centred design and research methods Confidence working in multidisciplinary teams and agile delivery settings Excellent communication and stakeholder-management skills If you are interested, apply here ...

central government departments is highly desirable. Key Responsibilities Own and communicate the product vision, strategy, and roadmap Work closely with multidisciplinary teams (engineering, design, delivery) Prioritise product backlogs using data, user research, and policy requirements Ensure products meet GDS (Government Digital Service) standards Engage with stakeholders … requirements into clear product outcomes Monitor product performance and continuously iterate for improvement Support agile ceremonies and foster a user-centred design approach Essential Skills & Experience Proven experience as a Product Manager in agile environments Strong understanding of digital delivery in the public sector Experience working ...

responsible for leading the end-to-end delivery of digital services within a government environment. You will work closely with multidisciplinary teams including UCD professionals, engineers and stakeholders to ensure delivery aligns with user needs and business objectives. The role includes managing priorities, removing blockers, driving Agile delivery … Active SC clearance Proven experience as a Delivery Lead within government or public sector projects Strong experience working in consultancy environments Experience delivering within UCD (User-Centred Design) frameworks Knowledge of cloud platforms (AWS, Azure or GCP) Strong Agile delivery experience (Scrum/Kanban) Excellent stakeholder ...

complex, high-stakes environment where the work genuinely matters. You'll be leading UX across key digital products and services - shaping the design process, influencing product direction and making sure user needs stay front and centre throughout. What you'll be doing Leading UX strategy … workstreams Managing and mentoring designers, setting quality standards and ways of working Working closely with product managers, engineers + senior stakeholders to align design with business + user goals Running and overseeing user research, usability testing and insight generation Translating complex regulatory and operational ...

Responsibilities Audit, review, write, and publish content across intranet ( SharePoint ) and website ( Drupal ) Redesign and optimise digital forms (e-forms) aligned to GDS design principles Translate service requirements into clear, user-centred content and journeys Apply plain English and WCAG accessibility standards across all outputs … across the organisation to improve digital services Support delivery across multiple concurrent projects within tight deadlines Key Skills & Experience: Strong background in content design for digital services (public sector highly desirable) Proven experience conducting large-scale content audits and redesigns Experience designing digital forms (e-forms) aligned ...

vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineers, Researchers, Designers and Animator roles include: Plan and execute UX testing activities across … communicate findings from user studies Contribute to the creation of benchmarking and user profile Collaboration with software and design teams, acting as the go-between to realise the creative vision Create models suitable for real-time animation and usage, as well as highly polished ...

review Clinical Safety Cases, and support incident investigations. Your expertise will help embed clinical safety into agile and user-centred design practices, working closely with clinical, technical, and leadership teams to enable safe, rapid digital delivery. Key responsibilities include documenting risks in programme tooling, facilitating hazard … workshops, and advising on clinical design to mitigate patient safety risks. You will act as a trusted safety advisor, fostering strong stakeholder relationships and translating complex safety concepts into clear communication for diverse audiences. Your proactive approach will help navigate safety challenges while maintaining delivery momentum. The ideal ...