membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (videoconferencing), fixed and mobile telephony, videoconferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT … IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with VideoConferencing and telephony systems First-class customer service and communication skills will be working with end users in multiple countries, with different cultures and occasional language complexities (fluent More ❯
membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (videoconferencing), fixed and mobile telephony, videoconferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT … IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with VideoConferencing and telephony systems First-class customer service and communication skills will be working with end users in multiple countries, with different cultures and occasional language complexities (fluent More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
and Cisco Webex Teams (now Webex App). Deploy and integrate Webex with existing Cisco UC/Collaboration infrastructure. Manage Webex Control Hub, security, and user administration. Troubleshoot complex videoconferencing and meeting issues across endpoints (Cisco Room Kits, Desk devices, etc.). Support integrations with Microsoft Teams, Outlook, and third-party platforms. Deliver a smooth, reliable collaboration … Skills & Experience: Strong hands-on expertise in Cisco Webex Meetings, Webex App, and Cisco collaboration endpoints. Experience with Cisco Unified Communications Manager (CUCM), Expressway, and Call Manager. Knowledge of videoconferencing protocols (SIP, H.323, etc.). Familiarity with enterprise networking/security concepts relevant to collaboration. Cisco certifications (CCNP Collaboration, Webex Calling Specialist, etc.) are a strong plus. More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
and Cisco Webex Teams (now Webex App). Deploy and integrate Webex with existing Cisco UC/Collaboration infrastructure. Manage Webex Control Hub, security, and user administration. Troubleshoot complex videoconferencing and meeting issues across endpoints (Cisco Room Kits, Desk devices, etc.). Support integrations with Microsoft Teams, Outlook, and third-party platforms. Deliver a smooth, reliable collaboration … Skills & Experience: Strong hands-on expertise in Cisco Webex Meetings, Webex App, and Cisco collaboration endpoints. Experience with Cisco Unified Communications Manager (CUCM), Expressway, and Call Manager. Knowledge of videoconferencing protocols (SIP, H.323, etc.). Familiarity with enterprise networking/security concepts relevant to collaboration. Cisco certifications (CCNP Collaboration, Webex Calling Specialist, etc.) are a strong plus. More ❯
support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user … to non-technical users Fluent in written and spoken English Desirable: Exposure to automation, scripting, or low-code tools (e.g. Power Platform) Experience with cloud/SaaS platforms and videoconferencing systems Other: Must be willing to undergo baseline security clearance Positive attitude, team player, and problem-solver More ❯
support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user … to non-technical users Fluent in written and spoken English Desirable: Exposure to automation, scripting, or low-code tools (e.g. Power Platform) Experience with cloud/SaaS platforms and videoconferencing systems Other: Must be willing to undergo baseline security clearance Positive attitude, team player, and problem-solver More ❯
support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user … to non-technical users Fluent in written and spoken English Desirable: Exposure to automation, scripting, or low-code tools (e.g. Power Platform) Experience with cloud/SaaS platforms and videoconferencing systems Other: Must be willing to undergo baseline security clearance Positive attitude, team player, and problem-solver More ❯
standards Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences. Works on prioritized/assigned features for ongoing sprints Proficient with Voice, Video and WebEx technologies Education & Experience Up to 4 years of experience with voice video and Cisco Webex platform on and off premise Experience with a Cisco Cloud Collaboration … Microsoft Teams experience is a plus Knowledge/Skills Specific technical knowledge in the following areas: Cisco Cloud Collaboration Technologies: Hybrid Calendar WebEx App formerly known as " WebEx Teams " VideoConferencing (Cisco TelePresence) Room OS 11 Cloud Calling Control Hub Administration Site Service Administration Jabber VoIP Protocols such as SIP, MGCP and SCCP Video Devices ie, Cisco … Pro Microsoft Exchange/Active Directory/Outlook/Teams Analytical skills and technical knowledge to take on service problems of moderate to high complexity Able to decipher VoIP, Video and Webex topologies Scripting and automation are a plus *Rates depend on experience and client requirements More ❯
Birmingham, West Midlands, England, United Kingdom
Prospero Integrated
site teams across offices, to ensure good communication of updates and resolutions. Skills Required: Experience with audio-visual related systems (3-5 years of AV support preferred) Experience with videoconferencing, unified communications, and collaboration platforms Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of … IPTV systems AMX control Audio - Biamp Tesira server. Yamaha LS9-16 audio desk. Audio in includes Biamp ceiling mics, AKG handhelds and lapels. Video - projectors, NEC displays, DGX video switch Cisco VC codec for hybrid/virtual events connected to Zoom Meeting Experience in a field related to providing face-to-face client technical systems support Experience in More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯