Providing 1st & 2nd line support across laptops, PC's, and Mobile Devices Management of Win11, MacOS/X, iPhone mobile devices printers, printer networks Support for MS Teams and VideoConferencing facilities. Resolving technical issues such with network connections (LAN/VPN/Wireless 1st Line VoIP phone system support (basic support and liaison with 3rd party vendors More ❯
ServiceNow tickets log, resolve, escalate. Administer user accounts in Active Directory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support videoconferencing systems (Teams, Zoom, meeting room facilities). Collaborate with L2/L3 colleagues for seamless handover. Maintain clear communication with users throughout the resolution process. Identify and More ❯
ServiceNow tickets – log, resolve, escalate. Administer user accounts in Active Directory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support videoconferencing systems (Teams, Zoom, meeting room facilities). Collaborate with L2/L3 colleagues for seamless handover. Maintain clear communication with users throughout the resolution process. Identify and More ❯
Theale, Sheffield Bottom, Berkshire, United Kingdom
First Recruitment Group
ServiceNow tickets – log, resolve, escalate. Administer user accounts in Active Directory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support videoconferencing systems (Teams, Zoom, meeting room facilities). Collaborate with L2/L3 colleagues for seamless handover. Maintain clear communication with users throughout the resolution process. Identify and More ❯
support experience and ideally have operated in a 1st and/or 2nd line support capacity in a project environment. Main Duties: Liaise with users via phone, remote sessions, videoconferencing and email to assist with 1st and 2nd line technical issues Provide IT Service Desk Analyst/1st & 2nd Line Support and triage tickets to senior support More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
SW6 1TR, Fulham Broadway, Greater London, United Kingdom
Deekay Technical Recruitment
are adhered to, contract lengths are constantly reviewed. Portfolio Meeting management and facilitation when required. Local and National meetings organised, managed and facilitated whether guests in attendance or utilising videoconferencing tools. Change Control: Support the change control process through completion of required documentation and supporting related activities (impact assessments). Essentials Experience Experience in programme support of More ❯
