Service Desk Analyst, O365, SCCM, Win11, Hybrid
- Hiring Organisation
- Sanderson
- Location
- Epsom, Surrey, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
days per week on site. Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties … colleagues to investigate, accurately diagnose, analyse & resolve IT issues. Knowledge of and experience working within depts. utilising Change Management and Problem Management. Customer Care including providing a welcoming, friendly, customer focussed and professional attitude to all users. Maintain good working relationships with end users and departments within