2 of 2 Contract Service Analyst Jobs in Epsom

Service Desk Analyst – Hybrid Our client is urgently looking for an experienced Service Desk Analyst to join their team on a contract basis, initially for 3 months with a view to extend. Please note, the role is INSIDE or IR35. You will also be required on-site in Epsom 2 days per week.. Service Desk … Analyst – Key Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office … skills Client patching and collection management using SCCM. Active Directory and other account administration experience Experience working with and adhering to procedures Strong documentation skills Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be More ❯

Service Desk Analyst, O365, SCCM, Win11, Hybrid Our client, a leading and reputable organisation, is looking to hire a Service Desk Analyst to provide 1st and 2nd line support for all Incidents and Service Requests. This is a hybrid role that requires support to be provided face to face onsite as well as providing remote … on site. Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve IT issues. Knowledge of and experience … welcoming, friendly, customer focussed and professional attitude to all users. Maintain good working relationships with end users and departments within the organisation. Technical skills: - Relevant experience in a similar Service Desk support role ITIL Windows 11 support and installation MS Office and Office 365 skills Client patching and collection management using SCCM. Active Directory account admin. Experience providing PC More ❯