Service Desk Analyst
- Hiring Organisation
- Job Switch Ltd
- Location
- Esher, Surrey, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £16.60 per hour
role: Service Desk Analyst To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops, docking stations, end-user devices, MFDs and mobile devices (iPad and iPhone). Configuration, installation and support of all hardware and software supplied … equivalent standard. Experience Service Desk Analyst Experience of IT, communications, telephony (Teams) and mobile devices, including mobile device management (MS Endpoint), and laptops. Windows 11 troubleshooting. Experience of support desk and customer contact. Ability to understand and take account of end user/customer needs, able to converse appropriately. ...