3 of 3 Contract ITIL Jobs in Exeter

best-practice methodologies. Essential Skills & Experience of the Senior IT Service Manager include: - Strong IT service delivery and operations management background. - Expertise in ITIL-based processes, configuration management and risk. - Ability to lead multi-disciplinary service teams. - Experience investigating complex issues and driving improvements. - Excellent stakeholder management and communication skills. ...

adequate resources and capacity Represent the IT service management function at a senior level Act as an escalation point for business stakeholders Experience Requirements : ITIL qualified Contract management experience Experience of managing budgets If available and interested, please apply in the first instance and you will be contacted to discuss ...

across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery teams Acting as the senior escalation point for stakeholders across the business Driving process optimisation through ...