2 of 2 Contract Change Management Jobs in Glasgow

resolving production issues Improving system performance, scalability and reliability Supporting data integrations with internal and third-party systems Contributing to deployment, release and change management processes Producing clear technical documentation and best practice guidance Required Skills & Experience Strong commercial experience developing within Microsoft Dynamics 365 CE/ ...

Projects and working across the full voice estate from user endpoints through to carrier integrations. You'll be involved in project delivery, life cycle management, upgrades, troubleshooting and operational acceptance of new deployments within a large-scale enterprise environment. Key Responsibilities Provide Level 3 support for global voice infrastructure … endpoints through to carrier connectivity. Collaborate with global engineering and operations teams to deliver infrastructure improvements and project work. Support system life cycle management, upgrades, maintenance windows and weekend implementations where required. Produce technical documentation and operational handover documentation for newly deployed solutions. Manage incidents, problems and changes through ...