2 of 2 Contract ITIL Jobs in Glasgow

skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work under pressure and manage competing priorities. Working knowledge of ITIL best practices. Ind1 More ❯

incident and problem management processes during testing phases. Required Skills & Experience: * Proven experience in Operational Acceptance Testing or similar roles (e.g., QA, DevOps, Systems Testing). * Strong understanding of ITIL processes and operational readiness. * Familiarity with system monitoring tools, backup solutions, and disaster recovery procedures. * Experience with scripting languages (e.g., PowerShell, Bash) and automation tools. * Excellent analytical and problem-solving More ❯