Service Desk Analyst
Glasgow, Lanarkshire, Scotland, United Kingdom
Henderson Scott
Microsoft technologies. I am therefore keen to speak with someone who has Solid background in 1st and 2nd line support Strong working knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint) Experience with Active Directory/Azure AD and Intune Familiarity with Remote Desktop Services and business application support Ability to manage and prioritise tickets effectively Excellent communication and customer … service skills Main responsibilities: Troubleshooting hardware and software issues across desktops, laptops and peripherals Administering Microsoft 365 and Intune environments Supporting users with SharePoint and other business tools Logging and managing incidents via a ticketing system Working collaboratively with IT colleagues to maintain service quality Sounds like you? Apply now for immediate consideration More ❯
Employment Type: Contract
Rate: £180 - £200 per day + Umbrella - inside IR35
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