Contract IFS Jobs in Gloucester

1 of 1 Contract IFS Jobs in Gloucester

IT Support Analyst

Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide on-site support and equipment setup. Maintain … Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯
Employment Type: Contract
Rate: £180 - £190 per day
Posted:
IFS
Gloucester
25th Percentile
£183
Median
£185
75th Percentile
£188