ServiceNow Automation Analyst
Gloucester, Gloucestershire, South West, United Kingdom
Stackstudio Digital Ltd
Developer, Python, JavaScript. The ServiceNow Automation Analyst is responsible for analyzing, designing, developing, and implementing automation solutions within the ServiceNow platform to improve IT service delivery, operational efficiency, and user experience. This role focuses on leveraging ServiceNow capabilities such as workflows, integrations, and orchestration tools to automate business processes and reduce manual effort. The analyst collaborates with stakeholders across … automated workflows; identify and implement improvements Ensure compliance with change management and governance processes Provide training and support to end-users and internal teams on ServiceNow automation features Additional Experience/Knowledge: Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, or CSM Experience with ServiceNow Flow Designer, Workflow Editor, and IntegrationHub Knowledge of scripting languages like … JavaScript and familiarity with Glide API Experience with web technologies (REST/SOAP, XML, JSON) Strong problem-solving, analytical, and communication skills Ability to work independently and in a cross-functional team environment ServiceNow Certified System Administrator (CSA) is required Additional certifications (e.g., Certified Application Developer, ITSM, ITOM) are a plus Key Skills/Knowledge/Experience Required More ❯
Employment Type: Contract
Rate: From £350 to £375 per day
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