1 of 1 Contract Customer Insight Jobs in Gloucestershire

Instructions for Continued Airworthiness (ATA 32 - landing gear, wheels, and brakes), capturing design changes and ensuring documentation accuracy. Beyond publication, you will provide lifecycle support to operators through daily customer interaction, problem-solving, and maintaining operational continuity. You will also contribute to core manuals including the Aircraft Maintenance Manual (AMM) and Trouble Shooting Manual (TSM). Role : Technical Data … for Aircraft Maintenance Manuals (AMM) and Trouble Shooting Manuals (TSM) for landing gear systems. Analyse design inputs to assess impact on manuals; plan, verify, and incorporate source data. Provide customer responses via technical request tools, ensuring compliance with policies and procedures. Oversee subcontracted authoring activities, leading review meetings and ensuring delivery to time, cost, and quality targets. Deliver updates … adherence to safety rules, quality processes, and documentation guidelines. Drive continuous improvement in processes, tools, and documentation methods. Represent the team in internal/external meetings and networks, providing customer insights. Hold or work towards authorisation to validate technical data outputs. With experience, take on additional responsibilities such as customer interface for technical data, coordinating key documentation subjects More ❯