2 of 2 Contract Customer Service Jobs in Gloucestershire

Support Analyst to provide 2nd Line support across its Bristol operations. This is a great opportunity for an experienced IT professional with a strong customer focus and solid technical troubleshooting skills. Key Responsibilities: Manage and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues … may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and More ❯

Support Analyst to provide 2nd Line support across its Bristol operations. This is a great opportunity for an experienced IT professional with a strong customer focus and solid technical troubleshooting skills. Key Responsibilities: Manage and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues … may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and More ❯