Cheltenham, Gloucestershire, South West, United Kingdom
itecopeople
seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on … Maven and Cypress. Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd … line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong servicedeliveryMore ❯
Gloucestershire Health and Care NHS Foundation Trust
Manager will convene and manage project teams and provide project management support to the operational and business leads within Gloucestershire Health and Care NHS Foundation Trust to enable the delivery of the Trust's Transforming Care Digitally Programme. To deliver Digital system and service optimisations to support service improvements in line with local strategies and government initiatives … Project Manager for the Programme supporting Project Managers and support officers as part of escalation or Programme direction setting is key. Main duties of the job Management of the delivery of Transforming Care Digitally projects working with clinical, operational, clinical system and digital teams to improve care pathways across Gloucestershire Health and Care NHS Foundation Trust. Supporting the Programme … across the Programme. The Senior Project Manager must ensure compliance with NHS technical standards and will have accountability for staff, including line management and professional supervision of digital change delivery staff, as well as occasional matrix management of digital portfolio project staff. Additionally, the Senior Project Manager will be responsible for the identification, tracking, and realisation of financial benefits. More ❯
Gloucestershire, South West, United Kingdom Hybrid/Remote Options
Inspire People
quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique servicedelivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯
and peripherals. Diagnose and resolve hardware and software issues across Windows and mobile platforms. Manage device lifecycle activities including upgrades, replacements, and disposals. Respond to and resolve incidents and service requests in line with SLAs. Maintain accurate asset records and contribute to asset lifecycle planning. Support and improve conferencing technologies (e.g., Teams Rooms, AV setups). Collaborate with other … ICT teams to ensure seamless service delivery. Identify opportunities for service improvement and contribute to process enhancements. Involvement in on-going projects Active Directory/Exchange Management Console/Windows 10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/SharePoint, Understanding of Incident/Problem/Change Management and Configuration Management processes … Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯